Mature height 15 30 feet. This happens 6 times a year or more. Whenever practical during this timeframe, oak trees in developed landscape areas may be trimmed or cut down. Autumn Brilliance Juneberry: Forms a dense, oval habit and produces masses of spring flowers that open light pink and turn white; produces purplish-black fruit which the birds love; dramatic fall color of orange, red and yellow. I can see the need for public safety and the need to trim, but I wish you would communicate with your foresters that theres a balance.. More Local News to Love Start today for 50% off Expires 3/6/23. I have the right to Gas when president said and is a BETTER BILL ACT and there is the State relief that can be used to pay for it until we all the people come out of all this pandemic inflation and can have normal life again. Further, neither CE nor the Michigan Public Service Commission seem to regulate an alternative gas supplier like Eligo in any way. When asked what the readings were on those days they were not able to supply them and gave us the option of taking a picture of our meter and sending it in to another department. While traveling west bound on five-mile road in Livonia at 11:45 this morning one of your employees driving a truck with an extra-large flatbed failed to yield at a Michigan turn around and flew right in front of us. For Residential Assistance 800.477.4747 Mon - Fri: 8 am - 5 pm For Business Assistance 855.383.4249 Hall provided several examples of trees before-and-after the process, and offered diagrams and charts to explain the best places to plant the best types of trees around power lines. I have two river birch trees on my property. Hall apologized for the concerns the commissioners raised. Cant even flush the toilet. I can give you $25 on your next bill." Mature height: 15-25 feet. Now we are probably going to have to get rid of the only tree weve enjoyed for years in our yard!!! It cost me $350 Hello, Mayor Kathy Ling suggested Consumers keep in touch with customers, and let them know far in advance that trees will become problematic so they have a few years to plant other trees to make up for the absent space. Calling all volunteers! Our bill was 65% higher than the estimator and she said that increase was reasonable. I shouldn't have to explain why being forced to repeatedly strain my ears, listen to my options described to me in vague, unhelpful ways, then push random buttons in the hope that it might take me further down this rabbit hole is completely unacceptable. Fairly fast growing. Mature height 25 50 feet. They never provide accurate estimates. I understand even if I cancel Eligo today--which I did--I must pay its outrageous rate of $14.49 per mcf--or maybe even more!--for 2 "billing cycles. Now we are behind the 8 ball getting this taking care before the end of November! Your employees who are in the field checking on problem calls need to be able to the tell the customer what the decision on a situation so that they can take appropriate action. I explained this and they did not care only said payment arrangement I gave them my home addresses for the past 15 + years where you can look at the payment history and the payments come directly from the account I still have. If you can go to DTE or Great Lakes. Now, they said they closed my case because they don't deal with install issues and they won't fix it. For suggestions to find the best web browser for you Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Inclement weather can significantly limit the effectiveness of spray programs. I will cancel my contract come May! endobj Manistee, MI 49660 Grows at a medium rate. Address. When necessary, the city contracts with a tree care company for any problem trees that are not within the area that is currently being targeted. Fast growing. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. 280 Lighthouse Circle I received my current bill today for the service dates of 10/19/2022-11/18/2022 in the amount of $ 119.78. Fast growing. I do not wish to contact a lawyer, but I will if necessary. Please report the following to the Public Works Department: Over the last several years, areas of West Michigan have experienced an increase in spongy moth (formerly known as the gypsy moth) population. Unacceptable! My complaint centers around Consumers Energy (CE) allowing Eligo--an Illinois company--to use CE as a conduit to cheat its customers like me or to operate as an alternate gas supplier under CE's auspices. Consumers Energy: If a tree falls on power lines after a storm, Consumers Energy states "In the aftermath of a storm, our crews will work 24/7 to trim or remove any tree that is interfering with power restoration. Grows at a medium rate. When I spoke to Consumers forestry man, after telling him my trees were fully grown, he informed me since they were green they were still growing and would reach a height of 90 feet. YouTubes privacy policy is available here and YouTubes terms of service is available here. My family farm has been in the family before electricity was available in this area. Projects across the state focus on where the most good can be done, based on which of the energy provider's 2,000 electric circuits are most affected by tree-related outages. Trees allow consumers to save energy, further helping to redu. : Tiny yellow, fragrant flowers appear in early summer and small, heart-shaped green leaves which turn yellow in fall. Customer Service Dept a~Gj5eh@1R'DS">?8qmP , Mq:IR.cJ-6w'}{zJA87AO~ox"Gc5>E. I just wanted to let someone on the management team know that Anthony's customer service was great! Similar to the sidewalk replacement program, target areas within the City are designated for an in depth assessment and subsequent appropriate treatments. March 15th - April 14th and July 16th - October 15th These periods are collectively referred to as the "Lessor Risk" period when the risk of transmitting oak wilt is very low. All rights reserved (About Us). We expected better professionalism than this! I will hire her to run my business. Location of Property (nearest cross roads) and brief description of inquiry: My credit score decreased due to this. Michigan General Sales Tax Exemption Information, Trees Suitable for Planting in Southeast Michigan, Service Drop Insurance - TreeGuard Assurance, Before we begin trimming, we will send you a. Meridian Township Michigan - Large Dog Park Closure 28 February 2023 ( news ) There were days where the meter did not read and so they were not added to the bill estimator. The work will be started in the near future and postcards/letters will be mailed to customers who are affected by the work. I pay a lot of money to Consumers Energy monthly, but they are costing me money. I will also be sending the attorney general as well as notary in Secretary of State to seal and hear the voicemail and send you guys a letter for abusing my rights and not using a State relief that was given to all the people thru the pandemic and use that to relief customers. Utilities say they need to cut . Because some of it goes beyond trimming.. Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. I have a pregnant wife at 30 weeks and only enough food to keep her healthy and due to not having power for three days I'm going to have to throw most of it out. Consumer Energy bill from 10/19/2022-11/18/2022 Hello, This is Trinidad Alair of 1769 Lakewood Drive in Troy Michigan. Employee should be written up and counseled about the danger he imposed. Im on SNAP and have health problems. The types of trees currently being offered for planting in the out-lawn are as follows: These trees are perfect under utility lines and in smaller outlawn areas: Chanticleer Pear: A profusion of flowers in the spring, simple oval leaves that are dark green in the summer, turning orange to gold-red to red-purple in the fall. In speaking to one rep we were told nothing could be done and credits are never given, period. Oblong green leaves turn to yellow in fall, but can be a bronzy red in dry weather. Have the Statw relief to pay for it until inflation and pandemic is not a threat in our life anymore. We called at 6pm, they cancelled the appointment because we had already had one that day. I am beyond flustered with this company and there over seas customer service. The HVAC worked fine after the inspection. If a tree has fallen onto power lines or branches are touching power lines please call 911 first then immediately call Consumers Energy at 800-477-5050. This amount is at the fault of miss handling my payments sent in by myself. How do I fight this? This is only to add JS for CE Form controls. 3 0 obj Your service drop, or the line that runs from the utility pole to your home, is your personal connection to the power grid, and DTE does not trim around these lines. Spraying must be done in the spring, when caterpillars initially emerge. According to Consumers, it is not their fault and is due to unexpected equipment damage/malfunction. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency. While I am fine with that, they seem to be saw happy. Desired outcome: I simply do not have $2700 laying around and I really dont think I should be responsible for a bill that did not belong to me ever. The crew that came to upgrade service to homes on my street were very unproffesional and down right tyranical. Orders are taken throughout the year, with October 1 being the deadline for placing an order. We value your privacy. 1 was almost a week. The message said I must call them back right away - that's not happening. All the customer service reps were nice enough, but management refused to do anything. North Carolina South Carolina Ohio Kentucky Indiana Florida Go to home page My last month bill was $57.60. The larvae (caterpillars) of this invasive pest feed on a variety of trees, but prefer oak trees. CN is in the process of shutting down this railroad completely , as it will be necessary to complete the repair . Our house is also only 10 years old. Weve had citizens to say that they were upset, is putting it mildly, she said. The prior billing month we used air conditioning on a consistent basis. About a month and a half to two months ago someone came by to talk to us about cutting a couple branches off our tree for the line going through our yard. Media Contact: Matt Helms 517-284-8300 Customer Assistance: 800-292-9555 Michigan.gov/MPSC Twitter. Learn all about energy savings as you move through a virtual home. A graceful shape, clean foliage, attractive bark. Last Name. Outage rebate policy change. However, later in the summer, spongy moths will be laying new egg masses. There is plumbing for the septic tank that runs under this as well. With growth rates of 8 to 10 feet per year on some species, it's a full-time job just staying ahead of annual growth. Give that man a raise! My brother and sister n law were living with her caring for her until she passed after she passed they remained in the home. But local weather patterns, climate change, and other factors can cause longer outbreaks. Detroit-based DTE Energy said the March storm caused the most customer outages in the company's 150-year history, knocking out power to an estimated 800,000 homes, business and other electric. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. It's too bad the government picks these people over the smaller and more diverse, renewable, and resilient competition. Very happy with my service! I have more problems than I need this just adds to my grief and stress. City. 7/20/22 tree trimming company destroyed 10 layland cypress trees. increased on or after 05/28/2020, going from an average of 3-7 kWh per day. A legal battle is brewing across Michigan and the nation that pits the public against utilities over trimming trees to assure reliable access to power. Therefore, the treatment area is not based on the presence of caterpillars, but rather how heavily the caterpillars are impacting tree health. Sign up to receive our free weekly newsletter. I am very frustrated that I have watched as everywhere else was put ahead of us and everywhere else is with power again with us being one of the first areas to lose it. I was told that it can't be fixed. Years ago the electricity kept going out, my mother called and talk to a woman In Tampa Fl. xksfCvLF3-;N*t~DHbC4 :>$vooZ7Up||tZU}1~=*:z\GwU^-G?gog4|9ZFZdA" 8+$Lt0iYC~Wm6+Oag+x#\^=*HeN For more information about reviews on ConsumerAffairs.com please visit our Remember, your trees could be next, with no care shown nor even any chance of discussion in the matter. Contact Us | Consumers Energy Jackson, MI 40 Contact Us Emergency - 24/7, Call 9-1-1 and (800) 477-5050 General - M-F (7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), Call (800) 477-5050 Hearing Impaired - Call 7-1-1 General/Residential Our Michigan-based team of representatives is here to help. ConsumerAffairs is not a government agency. I tried to explain to Ms. Cotton several several times while I understand state law there are always extenuating circumstances. 0:00. After much testing and investigation, it was determined that our HVAC Circuit Board had been shorted out during the Consumers Power upgrade process. We called to have service restored and they said they would come between 9am-12pm and someone needed to be home. I purchased it in 2019 and want all the functions to be in working order. Email: [protected]@gmail.com Want the damage repaired. Gingko:Distinct, beautiful tree. 25-year-old trees destroyed because they said they had to follow Duke Energy's rules. Later in the morning that same day a Consumers Power person showed up to install an upgrade to our AC Peak Cycling module. Tulip Tree: Leaves are 3-6" long with distinctive lobes, flat base and two ear-like tips turning vibrant yellow in the fall. I do not recall reading anything from Consumers Energy that said I could get a call from my privately listed number from someone other than Consumers Energy. DTE said this would help to accelerate tree trimming work in the hardest-hit communities; trim an additional 3,500 miles;. endobj He then set up a new time, 3pm-6pm. While the phrase "tree trimming" may have been historically understood to include all aspects of line clearing, courts Thank you for your prompt attention to this matter. Email Address. Debris removal policiesdiffer in the aftermath of a storm. This complaint was posted by a verified customer. Wood Chippers Carlton Professional Tree Equipment. My son and his family moved out of their apartment moved in with me on Prescot and began working on Stair Dri so that they could move over there and take some of this burden off of me. For electricity to be restored and compensation for pain suffering and loss of food. My brother eventually would also pass in September of 2019, pandemic hit and the world stopped. Keeping branches and other brushes away from these lines can prevent an outage or other electrical problems. You sent someone out and they indicated it was not the dryer but the venting system. On July 5, 2022 at about 1-1:30am, the electrical transmitter box behind my home at 61 Elmview Ct. caught fire. How can you know what was said and talked about not even being on site. Please contact 616-940-4817 for more information on this program. Mature height of 15-20 feet. Why should I suffer the loss of my refrigerator's water/ice maker, fan and camera doorbell? your browser. To cancel Eligo today, not have to wait "2 billing cycles" for my gas rate to revert to what CE charges--which today is $6.18 per mcf. She disagreed. And often, these trees were planted to hide power lines before Consumers realized there would be an interference. Healthy deciduous trees are likely to recover even after losing significant amounts of leaves. As of today at 11:45am june 18 2022 they have yet to fix the issue. I think CE has an obligation to warn its customers that hooking up with an alternative natural gas supplier like Eligo is extremely risky. The trees that were cut was from the neighbors trees on the other side of the fence but again, I am the one inconvenienced. It's not my fault and I did not cause damages to Consumers Energy's equipment or cause it to malfunction. If a tree branch or entire tree falls on an electric line: Call 9-1-1 first Then immediately call us at 800-477-5050 DO NOT TOUCH THE BRANCH, TREE OR LINE Safety Facts about Trees and Power Lines: Always assume a power line is energized and dangerous. While the pest is present and can be found in normal years, it becomes an obvious nuisance as populations build. While evidence of caterpillars is present in many locations, the trees were not as severely impacted as those within the treatment area. Now my sons family is in limbo the plan was not to be with me forever but they cannot move onto Stair and help me like they planned I know we all have rules and policies but there are times and circumstances where you have to think outside policy. Trees near Consumers Energy power lines are the responsibility of Consumers Energy to maintain. The cost for each tree is shared between the homeowner and the city, with each party paying for half the average unit price bid for the trees. March is Women's History Month , and Meridian Township will be celebrating by highlighting female business owners and leaders in the Township . I was out there yesterday, April 24th, 2022, and it looks as though a large service truck recently drove over the edge of my mobile home pad and cracked a large section off. Desired outcome: I again filed a complaint with Consumers Energy. I do not have a working vehicle either. One marked to cut down and the other marked to be trimmed. JACKSON, MI (WKZO AM/FM) More than 600 Consumers Energy crews, contractors and lineworkers are making their final push on Sunday, February 26 to restore power to homes and businesses affected by last week's powerful ice storm. My complaint is what a big difference in the amount in one month's time and the weather has not been very cold yet. The quality of work she represents is 2nd to none. It is a Rockville car underseat subwoofer that boasts a fascinating bass sound and offers impeccable performance with the peak power of 400W. Meridian Township will be holding its annual Spring Recycling Dayon Saturday , April 22 and is looking for volunteers to assist with the event . I'm a low income individual and beginning of January 2023 consumer energy transferred an old bill from a previous family in my home to MY bill, ie, different account number and social security number from the previous Tennant. The owner of this site is using Wordfence to manage access to their site. 1 cause of interruption, Hall explained. Employee should be written up and counseled about the danger he imposed. Appliance Service Plan does not affect your regulated utility service. It's a busy world full of busy people like me. In 2023, right-of-way tree pruning will take place throughout the months of February and March in Cycle 1, or Monday's yard waste-compost route and Cycle 2, or Tuesday's yard waste-compost route (see program progress map below). my past addresses are 15715 Ego eastpointe mi 48021 and we had servide at the Harbours in clintont township I cannot think of lthe address now but it can be located and then we moved into our home in macomb 47370 Prescot dr macomb MI 48044 but because the accounts are in my husbands name again they wont listen. One would think common sense would dictate maybe a red or yellow ribbon on such trees or even yellow paint. They have pushed back the reinstatement time 5 times now. Mature height: 70 90 feet. Field work is completed by line clearance-qualified contractors under the supervision of Consumers Energys foresters, and all work is inspected by the department after completion. On Tuesday 9/13/22 our HVAC system received its annual inspection by Moore Mechanical and all was well. Never use the appliance service plan with Consumers Energy! I never had a bill at that address. Please select the location of your service and we'll remember your selection for next time. Thanks. Consumers Energy Complaints | Lansing MI If you have a non-emergency question or concern regarding DTE Energys Tree Trimming program, please complete the inquiry form. We called in with multiple waits times and calls totaling over an 1 hour and 15 minutes. Electric utility companies are the ones responsible for trimming trees that are touching power lines. This morning I called in again and was told the original call was marked as completed. Every time a little wind kicks up the neighbor's tree limbs arc and blow the fuse in the transformer pole. How are they allowed to do this without a lease? pines, spruces) may require the attention of an arborist. In areas with a high concentration of spongy moths, entire tree canopies may be impacted, but most healthy trees recover. If you listen to all the transcripts from many many phone calls my story has never changed no one will even do their due diligence to investigate anything I am saying. RE: Account [protected] In this instance, our planners will make every effort to contact you to discuss the removal. Mature height: 15-25 feet. We're currently experiencing system issues which may result in website slowness. I need to be able to have my sons family move into this extremely vacant house that can easily be confirmed with a home visit by consumers energy. Customers should call the tree trimming service or the electric utility prior to the trimming to get information about the work to be done and express their concerns. Message us on: or The Digital Experience Team is here 7 days a week, 8 am - 11 pm to help with your billing needs. If Consumers Energy has trimmed or removed trees in a private utility easement or in the public right-of-way adjacent to your home, please place it out in accordance with the city yard waste composting service and the Department of Public Works will pick it up on your service day. The City continues to monitor these areas for follow up treatment to protect tree health, if necessary. The trimming and removal work is part of a $600,000 improvement project to improve. Two-thirds of the time our customers spend without power is due to trees. I was told by Consumers Energy that it is my responsibility to remove the three piles of tree branches. You will then receive an email that helps you regain access. Click here to get notifications about new complaints of Consumers Energy. Consumers Energy seems to believe it can do as it wishes, contract whatever tree service to do the work, with no care at all of homeowner property values or their love of their landscape. We usually do a much better job and we fell on our face here, he said. After power has been restored and it is safe, it is the property owner's responsibility to clean up trees or debris left on . If anyone isn't doing everything in their power to speed along this process of the community functioning properly, then something is seriously wrong with them. Had power back 1 day and now we are without again. Consumers Energy is carrying out a five-year, $5.4 billion plan to build a stronger, smarter . If you have questions or comments, please contact the Public Works Administration office. By the end of June, the caterpillars are almost done feeding, so limited options are available. Even with all of the facts presented. No note, text, email or call. Japanese Tree Lilac:Clusters of foot-long, white, fragrant flowers in early summer. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> This arborist provides consultation to the city on an as-needed basis for such items as Dutch elm disease, emerald ash borer, spongy moths, and overall tree health and condition. trees in poor health, conifers), contact a local arborist (http://www.isa-arbor.com) for treatment options. Consumers Energy seems to believe it can do as it wishes, contract whatever tree service to do the work, with no care at all of homeowner property values or their love of their landscape.. Filter your search by location and the type of service you need. "This increased investment will help to bring the reliability improvements driven by tree trimming to more customers faster," said Lauer, whose DTE subsidiary serves 2.2 million consumers in . Quora User Lives in Earth (1950-present) Author has 2.3K answers and 2.6M answer views 4 y Related Leaving these caterpillars in place will help ensure the disease spreads to other caterpillars. This data is used to determine when and if the City should apply treatment to a particular outbreak pocket. Our content is intended to be used for general information purposes only. The bill estimator told us we were in line to see a $105 decrease in this month's bill. With gas being 5.49$ here where we are I am unable to keep a generator running for this amount of time. If the customer is not satisfied with the information received, they should contact the PUCO at 1-800-686-7826. Fast growing. California regulators recently imposed a $75 to $150 one-time connection charge for solar customers, as well as other new policies and fees that will cut into the savings of California homeowners. Based on high caterpillar feeding activity and defoliation of trees over subsequent years in two outbreak pockets, the City implemented an aerial spray application of Bacillus thuringiensis var. Mature height: 60 80 feet. Hall said many trees need to be trimmed because of mistakes made in the past. Once Eligo's 2 month "get acquainted" period is over, it can rip off customers like me and CE won't do a thing about it. Pleasant meth dealer, Friday forecast: Inch an hour of snow possible, Marijuana payments to be distributed to mid-Michigan municipalities and counties, Mt. Dry springs in 2016 and 2017 and to some extent 2020, have likely limited the spread of natural disease pressure, allowing spongy moth populations to grow. I was only using it for mail. . If you receive an error, please return later this evening to view your updated balance and make a payment if needed. I am on the gold plan. Review contact information, including business address, phone number, email, website and the contractor's affiliations and . This lack of communication is unacceptable! Community Rules apply to all content you upload or otherwise submit to this site. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. What! Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. Neighbors have reported spongy moth in several locations around East Grand Rapids. TheRight Tree, Right Placeguide and the list ofTrees Suitable for Planting in Southeast Michigancan help you decide where and what to plant. City contractor, Good Earth Tree Care will remove and clean up limbs and branches that are removed as part of the pruning process. stream My neighbors were without power for two days each time they worked on the power lines. Tilmann said people develop emotional relationship with their trees, and has had residents come to her after their trees were cut and ended up leaning toward their house. If trimming is needed on your property, we will knock on your door and leave a door hanger describing the necessary trimming. They sent someone out the dig up the yard and covered it with hay. Leaves are 3-6" long with distinctive lobes, flat base and two ear-like tips turning vibrant yellow in the fall. Distinct, beautiful tree. Mature height: 70 90 feet. Consumers Energy will be conducting a tree trimming project on the Townhall Circuit on the south shore of Higgins Lake in Lyon and Gerrish Townships. Ask why it was done that way and told smaller one sway more in the wind and the bigger one does not. Fast growing. I think that CE has handled this problem rather badly. Wordfence is a security plugin installed on over 4 million WordPress sites. Manistee, MI 49660 We have construction on our street that required the gas to be turned off during the day during early March. For trees with which you are concerned (e.g. Others plant trees because they know they will no longer be living in the area when the trees become problematic for Consumers. I purchased it in 2019 and want all the functions to be in working order. I never received a paper statement, text, email, or call about a final bill. The National Electrical Safety Code requires them to do so. What was done to my tree was plain wrong and in no way justifiable. As of October 2022, Eligo's natural gas rate billed to me is $14.49 per mcf, which is 290% higher than what Eligo charged me in September 2022, and 234% more than what CE charges its customers = $6.18 per mcf. Also, I was told its a misunderstanding on my part. Each year, the Citys forestry expert examines outbreaks to determine how trees are reacting to feeding pressure and to make estimates of expected populations.