Please try again or click here to chat with an agent. Please click here. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund. Product support & customer relations. The best phone number for Playstation is their 800-345-7669 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Experience lightning-fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio, and an all-new generation of incredible PlayStation® games. This request is not authorized. If you prefer, you can read the full PlayStation Store cancellation policy. Please note, if you have not started to download the main product and your pre-order included extra content that is made available before the main product release, you will no longer be able to access this extra content if you cancel your pre-order. In Spiderman Remasterd not all trophies were synchronized and some are missing. Network Service Status Get access to a vault of games, play exclusive 10 hr trials, and get 10% off on EA digital purchases Hours: Monday - Saturday, 6AM - 10PM, PST Sunday, 8AM - 8PM, PST. Invalid Service Request Case #: This service offer is good for thirty (30) days from the date of your request. The department that mans the chat windows at https://support.us.playstation.com/articles/en_US/KC_Article/Support-tips/? Sharing is what powers GetHuman's free customer service contact information and tools. Please click here and follow the instructions. Chat Now. Are you ready for PlayStation®5? However, we may reduce your refund amount based on how much you have used the service. All services are up and running. This is the best way to live chat with Playstation because 156,720 customers have used it over the last 18 months to reach customer service and told us about it. For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. Phone. If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. We appreciate the support and understanding from our community. If you require further support, please call our Customer Contact Center. Enjoy a $1 one-week trial membership and chat with a live expert now. When refunding a pre-order made with one of these payment types, the refund will be sent to your wallet. Find troubleshooting for common questions and issues on the PlayStation® support site. To check if you're eligible for a refund, please follow the instructions on our Refund Chatbot. Sony Support - Live Chat. Full games, downloadable content, in-game consumables and season passes fall under this category. Visit PlayStation Service Request Support or call 1-800-345-7669 for instructions on how to deliver the product, freight prepaid, to an authorized service facility. Back to playstation.com. Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. But sometimes chatting is inconvenient or not preferred, in which case Playstation usually prefer to call their phone number, which we provide a link to above. You can call Playstation at +54 116 770 7669 phone number, fill out a contact form on their website www.playstation.com, or write a letter to Sony Interactive Entertainment LLC, 2207 Bridgepointe Parkway, San Mateo, California, 94404, United States. Hmmm ... On dirait que quelque chose n'allait pas. Get your PlayStation 4, PlayStation 3, PlayStation VR, DualShock 4 or your PlayStation VR Aim Controller repaired. For full terms and conditions, please visit the PlayStation Store cancellation policy. 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