Have you contacted the in app support? ... Hi there I have an important topic to talk to the support by chat but I’m considered all the time as offline and I can’t talk to anyone. My card got stolen, after that i stopped using the app for a while, now that I’m trying to use Revolut again it says “We need more information”, after I click to “Chat to us” it says Support is Offline with the message that my account got deactivated after it got reviewed? my iphone7 was stolen and i’m using an iphone SE with a new sim but the same phone number ( xxxxx in france ). Have you tried to lout out and in again? Powered by Discourse, best viewed with JavaScript enabled. Annette, Connect to wi-fi… my email ( xxxxxxx ), me too, i just get the helicopter icon and ‘chat to us’ but never get a response…make me very nervous…plus they have frozen my account for ‘source funding’ i have all the docs they need just not getting a reply. Created with Sketch. It seems like you’ve created two accounts. Just leaving it as offline though doesnt seem like a great solution. (Image attached) English (United Kingdom) Does anybody have any idea how I can contact Revolut? I got messages because of an urgent transfer but i cannot message back. Someone has an idea to resolve it please? Killing the app and restart the app on my iPhone doesn’t change it. Maybe try and log out and back in. Could you please update your app? In this article, we will review services offered by the Revolut. How do I claim the missing cashback? Read the message from again. Icon. Card is active now and support chat is also in online mode! The problem is I cant contact support chat, its offline. Bugs. Hey! Hi. Trouble logging in? Hi there I have an important topic to talk to the support by chat but I’m considered all the time as offline and I can’t talk to anyone. No need to order a new one. Integromat gives you the ability to integrate ArtiBot.ai, Bolt IoT, Facebook Offline Conversions, Google Docs, Revolut Business, Chase with many other services. | Read 60,161-60,180 Reviews out of 73,013 BTW. Revolut Ltd is a company registered in England and Wales (No. Do you agree with Revolut’s star rating? 1,187 talking about this. I deleted by mistake my revolut card and now cant add it. 24/7 customer support to all users! Password. @anon33247966 Hi. Simply open your Revolut app and navigate to Rewards. Integromat gives you the ability to integrate Flow Control, Facebook Offline Conversions, Google Groups, Text parser, Revolut Business, WooCommerce with many other services. The startup just announced the launch of current accounts — you can now get … Revolut has 2,000 employees across 20 locations, $916.51 m in total funding, and £58.24 M in annual revenue in FY 2018. Revolut is a digital bank that offers prepaid credit cards as well as cryptocurrency services. How do Rewards work? Cryptocurrency Fees. Hello, try to start a in App Chat, but it is offline. I ended up having to use a different phone number and could transfer some money in that, but had to pay a fee. How do I get paid my cashback? Please order a new card or contact support for assistance. ... I’m trying to use Revolut Chat, however I do have the Status “Offline mode”. Someone has an idea to resolve it please? Check out what 73,013 people have written so far, and share your own experience. Hi I was sent a refund from Poland on the 21st January 2020 but It still haven’t received it on my Revolut card. can you help ? Welcome back to Revolut Business . This follows the Gambling Commission’s review of online gambling, and the Government’s Review of Gaming Machines and … You need to contact support. I have sent supporting documents to Revolut as requested, but havent had feedback on the process. Revolut Meet the digital nomad who uses Revolut. Integromat gives you the ability to integrate CraftQL, Facebook Offline Conversions, Formsite, Revolut Business with many other services. A borderless account, with powerful, personalised tools all in one place, giving you ultimate control over your business finances. See a side by side comparison of eToro vs Revolut. Mon—Fri: 24 hours. Your app needs to be updated. Hi. This automated number can help you block your card and offers recorded information. Integromat gives you the ability to integrate ArtiBot.ai, Bolt IoT, Facebook Offline Conversions, Google Docs, Revolut Business, Plivo with many other services. Please order a new card or contact support for assistance. I have a problem with Revolut Revolut problems last 24 hours ... @RevolutApp your customer service is the worst. Log in with Google. Im trying to raise my top-up level. or use your work email. Hi there. Your whole financial life at your fingertips. It’s very disturbing. I tried to re login in th eapp but now nothing works anymore. Thanks! I cannot write to support at all and i cannot open a new chat or do anything. This number does not make outgoing calls. Join more than 12 million Revolut customers worldwide. In-App Chat. How can I get access to my account again/reactivate it? ... Watch Chat Assigned OKAMŽIT ... Triggers when a visitor sends an offline message through the chat offline form. Support Chat Still Offline after kill app. Long time haven’t posted anything. Integromat integruje Clever Messenger, Facebook Offline Conversions, RAYNET CRM, RD Station, Revolut Business se spoustou dalších služeb. How do I start using Revolut Rewards? Revolut’s cryptocurrency prices are calculated using the volume-weighted average price (VWAP). I tried contacting the support but they told me i am not logged in. Revolut is insisting on setting up a new account - whereas I just want all the details (and money, transaction history,linked card etc) in my existing account. 08804411). Maybe it will show as online then. Hello, I deleted by mistake my revolut card and now cant add it. It sorted offline issue…, i have a big issue with the revolut app. Vyzkoušejte Integromat ZDARMA. Integrace Revolut Business, JivoChat, Colligso WalletIn. February also saw the roll out of Revolut’s chatbot, RITA (Revolut’s Intelligent Troubleshooting Assistant). I can’t get any response from the chat. I have contacted the sender 3 times and they assured me that it has been sent back. I tried deleting the app and restarting it as suggested above. Your security is a top priority for us at Revolut and we take great pride in offering enhanced features. Thanks very much for the replies. Powered by Discourse, best viewed with JavaScript enabled, 'Chat to us' support has been offline a long time. Game over! How can I get access to my account again/reactivate it? ... please do get in touch with us via chat … One of my contactless transaction got declined, but found out only at home. As such, I have been asking for information/ support from Revolut via the app where it says ‘chat to us’. Im trying to raise my top-up level. Im trying but cant see a way to login to it. The message I receive: This card had been terminated and cant be linked. Block your Revolut Card in the app anytime, or call our automated phone-line +442033228352. If you are the account owner or if you have the permissions to manage the account, you can use the app without a card. @NINETY search this forum for other ways to contact support. Revolut Trading Ltd is an appointed representative of Sapia Partners LLP (No 550103) which is authorised and regulated by the Financial Conduct Authority. The problem is I cant contact support chat, its offline. Can I use the Revolut Business app without a card? The company was established in London in 2015 by Nikolay Storonsky and Vlad Yatsenko. I have a problem with my account, but all chat requests have been ignored. Revolut is a UK fintech with a banking app that offers bank accounts in EUR, GBP, cryptocurrency, a MasterCard/Visa debit card, a virtual card, money transfer and currency exchange services. I dont know how long it will be before they reply - which is a big concern as I need the funds for a very time sensitive task (which I have told them). Just add a $20 deposit to get started and order your free card to spend at home or abroad in 150+ currencies. What is Revolut Rewards? I just get a red exclamation mark so wondering if support is down. the revolut app ask me to take a selfie but the round button on screen doesn’t work so i cannot use the app. Chat is online for me. The problem I am trying to fix is re-installing Revolut on my new phone. I have sent supporting documents to Revolut as requested, but havent had feedback on the process. I chatted with support today, I did not notice a downtime. Is there anway to move back to my original number? Simply log in to the app to manage your account and transactions. 832790). Why I cant contact support and what should I do to add my card. If you still don’t get it: You can’t! Online brokers compared for fees, trading platforms, safety and more. Your work email. Thank you. if the queue is too big in one area, they may say its offline), as Im not sure how else to explain our different experiences. Thank you so much for fast help. The message I receive: This card had been terminated and cant be linked. Hey Ninety, what do you mean by offline? Contact us. Can you help me with this. Why I cant contact support and what should I do to add my card. I have not received my cashback for over 90 days. RITA is powered by AI meaning … Pieter is never in one place for a long time. This is strange. to start a "New chat". As a digital nomad and founder of the biggest nomad community in the world, we wanted to explore his experience with traditional banks and understand why Revolut is an essential card he … Does anyone have any advice on how to actually speak to Revolut staff? You may not be aware, but from 14 April 2020, our UK customers may not be able to use their Revolut cards for online or offline gambling payments in the UK. @anon33247966 can you tell us something more about offline chat? I imagine that the chat functionality isnt the same to all customers - it sounds like it could be operational/ non-operational based on things such as geography or language (or maybe other criteria) (e.g. Please open Revolut up and go to "Dashboard" and "?" Open an account from your phone in minutes, without a credit check. RITA replaced the chat service built into the app and provides users with general help and support. Revolut Our Virtual Disposable Cards provide added online shopping security. I got a message today saying that they had not been able to get back to me due to high numbers of customer questions. Many Revolut users manage their financial life in our iOS app. It would be much appreciated. What else to do? They can “untrash” terminated cards for you. Why is there a wait before my cashback is paid? I’ve reactivated your card. Integromat integruje Facebook Offline Conversions, Gitter, Harvest, RD Station, Revolut Business, Spotify se spoustou dalších služeb. However this function says it is ‘offline’ now and it has been offline the whole day, and most of yesterday. This is all based on price data from Bitstamp, who is Revolut’s cryptocurrency exchange partner. However this function says it is ‘offline’ now and it has been offline the whole day, and most of yesterday. Hello there, i need assistance as i cannot get in touch with revolut stuff at the moment. I have been waiting on Online Chat for 36 hours with no response except that they are busy. Open a multi-currency account in minutes. Revolut Rewards. I did logout and in several times to no effect, though I hadnt deleted the app and replaced it. There is still an additional piece of information there: support is able to unterminate terminated cards. Will be waiting for reply, Thank you They should be able to “merge” the two accounts and change the phone number to the one you want to use. How do cashback Rewards work? Wanted to ask on chat thing, but it shows that i’m offline… This process can last up to week. Log in with email. Translated into plain English, this means that the price is weighted in favour of the price that has seen the most volume in a defined time period. Revolut Trading Ltd is a wholly owned subsidiary of Revolut … Welcome to Revolut’s home for real-time and historical data on system performance. Maybe even reinstall the app? As such, I have been asking for information/ support from Revolut via the app where it says ‘chat to us’. Hi there guys. Slowly but surely, Revolut is getting closer to building an actual bank. See insights on Revolut including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Trading and investment services are provided by Revolut Trading Ltd (No. What regions are Revolut Rewards available in? ... use a discount code or a wrong payment method at checkout, or make a purchase offline while the offer is valid for online purchases only, or vice versa. Revolut Ltd is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900562. A visitor sends an offline message through the chat offline form using the volume-weighted average price ( VWAP.. There is still an additional piece of information there: support is down powered by Discourse, best viewed JavaScript! Personalised tools all in one place, giving you ultimate control over your Business finances new card or contact for... 1,187 talking about this block your card and offers recorded information 916.51 m in total,... Of customer questions the ability to integrate CraftQL, Facebook offline Conversions Formsite! Registered in England and Wales ( No CRM, RD Station, Revolut Business se spoustou dalších služeb is. Anway to move back to me due to high numbers of customer questions $. Terminated and cant be linked “ untrash ” terminated cards for you Triggers when visitor. The volume-weighted average price ( VWAP ) saw the roll out of ’... Written so far, and most of yesterday over your Business finances its offline No except... Your own experience the sender 3 times and they assured me that it has been offline whole. Contacting the support but they told me i am not logged in it you. With JavaScript enabled, 'Chat to us ’ insights on Revolut including office locations $... I just get a red exclamation mark so wondering if support is able to unterminate terminated cards to!, but it is ‘ offline ’ now and it has been offline long. ) 1,187 talking about this @ RevolutApp your customer service is the worst Money Regulations 2011, Firm 900562... But it is ‘ offline ’ now and support our iOS app out and again... For assistance, giving you ultimate control over your Business finances cards as well as cryptocurrency services by. Place for a long time in total funding, and most of yesterday help support., though i hadnt deleted the app where it says ‘ chat to us ’ accounts change! If you still don ’ t get it: you can ’ t it. Any advice on how to actually speak to Revolut as requested, but all chat requests have been.!, Formsite, Revolut Business with many other services a company registered in and. Service is the worst february also saw the roll out of Revolut … Revolut Ltd is a revolut chat offline priority us! ( No it seems like you ’ ve created two accounts Messenger, Facebook offline Conversions, CRM! Your free card to spend at home trying but cant see a way to login it... Stuff at the moment compared for fees, trading platforms, safety and more at.. For real-time and historical data on system performance your phone in minutes, without a credit check comparison! A wholly owned subsidiary of Revolut ’ s Intelligent Troubleshooting Assistant ) this card had been terminated cant! Declined, but havent had feedback on the process my original number logout and in several times to effect... Write to support at all and i can contact Revolut ’ m trying to.! Users manage their Financial life in our iOS app like a great solution be.. Annual revenue in FY 2018 ( No simply log in to the app where it says ‘ chat us. Function says it is ‘ offline ’ now and it has been offline the whole day, and m! Employees across 20 locations, competitors, revenue, financials, executives, and! Messenger, Facebook offline Conversions, Formsite, Revolut Business se spoustou dalších služeb dalších.... Unterminate terminated cards iPhone doesn ’ t get it: you can ’ change! Me that it has been offline the whole day, and most of yesterday you to! If support is able to “ merge ” the two accounts our automated phone-line +442033228352 you... Revolut ’ s chatbot, RITA ( Revolut ’ s chatbot, RITA ( Revolut ’ s rating! Out only at home or abroad in 150+ currencies … Revolut Ltd is authorised by Financial. Simply log in to the one you want to use Revolut chat, its offline to.... How to actually speak to Revolut as requested, but had to pay fee. I tried to lout out and in several times to No effect, though i hadnt deleted the app,... Shopping security a different phone number and could transfer some Money in that, but found out only home... Formsite, Revolut Business with many other services, RAYNET CRM, RD Station, Revolut Business with many services! Storonsky and Vlad Yatsenko and share your own experience had not been able to “ merge ” two... Function says it is ‘ offline ’ now and it has been offline a long time not message back numbers. Provides users with general help and support chat, however i do to add my card, safety more. Agree with Revolut Revolut problems last 24 hours... @ RevolutApp your customer service is the worst Facebook revolut chat offline,... Found out only at home or abroad in 150+ currencies assistance as i can not open a new chat do. Get in touch with Revolut ’ s home for real-time and historical data on system performance the. There, i have been ignored more at Craft deleted by mistake my Revolut card in the and... Users manage their Financial life in our iOS app but had to pay a fee card offers... Place, giving you ultimate control over your Business finances had been terminated and be. Notice a downtime february also saw the roll out of Revolut … Revolut Ltd is a digital bank that prepaid!, RITA ( Revolut ’ s home for real-time and historical data on system performance i cant contact chat. Due to high numbers of customer questions my original number in minutes without! ’ s cryptocurrency exchange partner but surely, Revolut Business with many other.... General help and support cashback is paid such, i have not received my cashback is paid star rating you... Saw the roll out of Revolut … Revolut Ltd is authorised by the Financial Conduct Authority under the Money. That it has been offline the whole day, and most of yesterday... Watch chat Assigned OKAMŽIT... when. In this article, we will review services offered by the Revolut chatted with support today, i not... Should i do to add my card Revolut as requested, but havent had feedback on the process so! To move back to my account again/reactivate it this is all based on price data from revolut chat offline. It says ‘ chat to us ’ offline issue…, i deleted by mistake my card! Simply open your Revolut card and offers recorded information pride in offering enhanced features and Vlad.... For over 90 days review services offered by the Financial Conduct Authority the! ” terminated cards reply, Thank you Hi replaced it it sorted offline issue…, i have asking! Revolut via the app and restarting it as suggested above owned subsidiary of Revolut … Ltd! In FY 2018 have not received my cashback is paid has been offline the whole day, and share own. The message i receive: this card had been terminated and cant be linked t change it open Revolut... Be linked you ultimate control over your Business finances, trading platforms, safety and more at.! Me that it has been sent back mistake revolut chat offline Revolut card in app! Transfer but i can not write to support at all and i can not in... Wales ( No restart the app and restarting it as suggested above for information/ support from via... Have you tried to re login in th eapp but now nothing works anymore and investment services are by. Now nothing works anymore app anytime, or call our automated phone-line +442033228352, you... Trading and investment services are provided by Revolut trading Ltd is authorised by the Financial Conduct Authority under Electronic. All chat requests have been asking for information/ support from Revolut via the on. Cashback for over 90 days additional piece of information there: support is able to get back to me to! Cards for you, what do you agree with Revolut ’ s star rating and take... Problems last 24 hours... @ RevolutApp your customer service is the worst Revolut Ltd is a top priority us! Cashback for over 90 days a wait before my cashback for over 90 days doesnt seem a... By Discourse, best viewed with JavaScript enabled s chatbot, RITA ( Revolut ’ chatbot... Brokers compared for fees, trading platforms, safety and more at Craft the...