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To understand how to create your own dropshipping shipping policy, you must first understand what a shipping policy is. And dont forget to take a look at our Return Policy template here as well. Check It Now ( Ashade ) 3). The first part of setting up your store is selecting a niche, or the selection of dropshipping products youre going to sell. However, with a dropshipping tool like DSers, you can find millions of products to dropship, including products from AliExpress. DSers allows you to automatically choose ePacket shipping on checkout for all orders on AliExpress. Shipping Methods, Costs, and Delivery Times. Generally speaking, a dropshipping return policy should contain at the very minimum: As an eCommerce plugin for WordPress, WooCommerce has its own Orders menu where you can find, manage, and refund any order you need. Reduced customer requests save you time and ensure you dont get an overwhelming amount of bad, shipping-related reviews these can kill your business before it starts. One way wed recommend selling AliExpress dropshipping products on Amazon is: Once you set up DSers, you can also create Amazon listings out of existing products in your store or create offers for existing Amazon products if youre already selling on the platform. Have a structured and clearly outlined return process thats understandable, straightforward, and easy to follow. You might want to consider this possibility in cases when the return shipping would be way too expensive for the customer or yourself to handle. They also have a Buyer Protection, which guarantees 60 days (for some countries 90 days) in which the buyer can ask for a refund. In the meantime, start building your store with a free 3-day trial of Shopify. Drafting a dropshipping return policy thats fair to your customers yet still doesnt kill your dropshipping business can seem like a challenging task if youve never done it before. Upon the acquirement of the package containing the products for the warranty claim, we will process your warranty claim within 7 days. Or, maybe give Spocket a try since its full of US and EU suppliers. Funny Bed Life Store. #: Use tables and other formatting options to underpin important information, like shipping prices and timelines. If a customer wants to request a return, how long do they have from the day of delivery? The seller handles the rest. However, watch out not to cross the line from well-worded to just plain lying. 3. PRO TIP: If youre not much of a writer, outline what to include in your dropshipping shipping policy, then outsource the document-writing process to a professional freelancer. US $7.32. These are all major things to straighten out on your return policy page. A dropshipping return policy is an agreement between you (as the online store owner) and your customer. Its okay to embellish a little, but dont misinform or make fake claims about the product. You should create a section on your website that is dedicated to shipping and returns and it should be easy to find. In this article, I will explain what a shipping policy is, why it is essential for your dropshipping store, and give you a dropshipping shipping policy template so that you can easily create one yourself! Basically, it's a tool that allows users to simply type in a few letters and be presented with multiple options right away, also known as autocomplete search. Also, DSers can be a dashboard for your AliExpress dropshipping business, allowing you to track all your orders and monitor the status of deliveries. So, if you dropship with Shopify, please draft and set up your return and refund policy page. Dropship and Logistics Specialist, the founder of Bestfulfill that help you with order fulfillment from product sourcing, shipping, branding, and customized package.. Sometimes, there are ways to have a faster delivery time when dropshipping as well. Step 1: Log In. Both will revert the order status, but if you choose the manual refund option, you have to do the refund process by yourself or through your payment gateway dashboard. In this case, theres nothing you can do to shorten these delivery times. Buy Any 3 Dropship Stores The technical storage or access that is used exclusively for statistical purposes. If you offer free shipping and you shouldadvertise it widely on your store and ensure you declare any other cost associated with it, like customs fees for international shipments. A dropshipping return policy is a written rulebook where the retailer or store owner explicitly informs their customers of the conditions under which its possible to request a return and refund and the specific steps of the return process. Doing this will save you a lot of headaches by preventing the most common support mail (in most cases): Where is my order?. This number helps you track your product throughout the shipping process. There's no standard format for what a Return Policy for dropshipping looks like. Considering that dropshippers typically dont hold any inventory, dropshipping returns are sent back to your suppliers address or warehouse. But its also possible to set up shipping options based on regions. What is Dropshipping? Items are so cheap on AliExpress because all merchants selling on AliExpress source merchandise from Chinese manufacturers. How does AliExpress dropshipping work? Flat rate shipping is usually more attractive for online shoppers than costs that are calculated at checkout and can come as a surprise. With standard free shipping, customers can expect these orders to reach them in 5-7 working days. You can specify in your policy that your customers will receive a tracking number by email once the order has been shipped and include a link to the website where they can track their order to limit the number of emails that you receive related to shipping and which would be hard for you to answer. For most international shipments, additional fees like customs will apply. All Registered. When customers have essential shipping information for each purchase, theyre likelier to make an informed purchase decision, leading to more completed orders and fewer cart abandonment issues. Keep on reading, and I will show you every bit of information you need to stripe making a shipping policy off of your dropshipping stores to-do list (Including an awesome Do Dropshipping Shipping Policy Template)! This can be overwhelming and may lead to headaches if you dont select a high quality product from a reliable supplier. Add it to your store and test it! Dropshipping Policy Examples and Template, Writing a Shipping Policy for Your Dropshipping Website. A dropshipping return policy page should be vital to start dropshipping. For our full Returns and Refunds policy, we refer you to [RETURNS AND REFUNDS POLICY LINK]. Dropshipping returns policies are essential for ecommerce businesses big and small. We participate in programs from Shopify, CJ, Bluehost, Clickbank, and other sites. Will you accept a return if the package is opened? Dropshipping with AliExpress is also pretty easy. While making purchases, buyers like to know their options should they need to return a product for a particular reason. Dropshipping through AliExpress is a great way to get started selling online once you have everything set up. Having a structured dropshipping return policy that requires minimal effort from the customers side is the best way to succeed in eCommerce! 1.1. What are some of the best AliExpress dropshipping products? If thats the case, then the return shipping address will have to be the one at your supplier in China. You can always redirect clients to the main page for more detailed information. Using Etsy, store owners can manage and exceed their clients, Most eCommerce businesses outsource order management to experts or use OMS software to automate and make the order management process efficient. Buy Any 2 Dropship Stores. Alternatively, you can use DSers, which can handle all of this on your behalf, making it easier for you to purchase orders on AliExpress and watch for product price changes. 2022 Guangzhou Haoqianyi Trading Co., Ltd All rights reserved. After being exposed all the time to dropship "gurus" trying to sell their courses and learning from my mistakes, I decided to help build Do Dropshipping and make all information you need to succeed in dropshipping available for free to everyone! A good dropshipping shipping policy should cover all the important information about your shipping process, including but not limited to: PRO TIP: The reality is that dropshipping stores are different; so are their shipping guidelines. How to Handle Returns when Dropshipping from China? If your fulfillment center is based in the US, you might opt for a free domestic shipping option, and a paid international shipping option. Make sure to give your customer a realistic delivery time, so they will know what to expect. Often, primarily if youre dropshipping with AliExpress suppliers, you might have the problem of long delivery. Step 1 Submit a refund request by sending an email to {your email}, Step 2 Well send you an email back with the return address to send the product back. Even though all your instincts scream that thats a bad idea, its the best way to avoid return requests and refunds. Another mistake we often see dropshippers make is forgetting all about customer service after a sale is closed. You can create a shipping policy by setting up a new page on your online store. Dont skip this part of setting up your dropshipping store. With a well-outlined dropshipping shipping policy, customers find little or no need for more assistance on shipping matters because they can easily find everything they need within your shipping policy. So, here are all the pros and cons of accepting free returns: As a marketplace with different sellers, AliExpress has one general Free Returns program where you can return an item within 15 days for free if its unpacked and undamaged. You add the products youd like to sell from AliExpress to your store. What Is a Dropshipping Return Policy? Simply navigate to Online Store -> Pages, and click on Add Page. Some visitors wont buy from you if they cant find any information about your shipping process. What Should Be the Dropshipping Return Address? If you provide multiple shipping options, provide a chart that lists out all of those options. A dropshipping return policy is a set of rules that a retailer or store owner publishes to make sure their customers know exactly how to return an item for a refund and under what circumstances. We offer free shipping for orders above $100. Lastly, dropshipping is as simple as buying a product from the site and inputting your customers address after receiving their order. Well, you start getting more and more refund requests! A shipping policy should be concise but thorough by highlighting essential shipping information that your customers should be aware of.