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Pass the Waitrose Interview | 12 Sample Questions & Answers Why do you want to work for Waitrose? Of course, I would not be telling the truth if I said there wasnt the appeal of you being local to where I live, but there are other supermarket stores in the local area, and I would not choose to work there. Then once got through that stage. TIP #2 During your Waitrose interview, we advise that you focus on demonstrating the core qualities and attributes of customer service, working hard under pressure, strong attention to detail, resolving customer complaints and queries, being a positive team player, having a flexible approach to work and also going above and beyond what is required for customers when needed. You are the tops! Tie these desired qualities into your answer to display you are a fit for the role. No pressure at all. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". "There is no reason why you should not hire me. Had to do a task, too. ", "My most challenging position, and also my favorite position, would be my current role as a customer service representative with company ABC. "I have researched Waitrose a great deal and am very happy with the positive reviews I came across online. ", "I understand this role will include working evenings, weekends, and holidays. Everyone needs to remain respectful, and I would not hesitate to ask a customer to offer that respect in return. Employees in uniform are identifiable to customers, look professional, promote the company's brand, and show unity among the staff. In my current position, the hours are great, my coworkers are nice, and I receive fair compensation.". If I were a manager and caught an employee stealing, I would terminate them immediately. Sick children, traffic, car breakdowns the list goes on. What specifically has attracted you to Waitrose and why do you think you would be a good fit for this role? Therefore, any date prior to 2019 might not be accurate. I have solid references who will attest to that as well. TIP #5 At the end of your Waitrose interview, you may be given the opportunity to ask the panel some questions. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. If you have a former supervisor who commented on your excellent communication skills in a letter of recommendation or performance review, use their description in your response. What do you have to do to pass these ridiculous Waitrose application How would you manage food temperature in the freezers/ fridges? I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. 5 TIPS FOR PASSING THE WAITROSE INTERVIEW! Here are the two questions we recommend you ask in order to portray a positive and enthusiastic attitude: QUESTION Apart from providing exceptional customer service, what else can I do in this role to ensure I meet the requirements and expectations of Waitrose? All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Easiest Most Difficult Interviews at Waitrose Experience Positive 82% Negative 5% Neutral 13% Getting an Interview Applied online 96% In Person 2% Recruiter 0% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (382) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) Read our Terms of Use for more information. Focus on describing that you work well independently and work well with teams. If your previous employer would say that you have a flawed character or are dishonest, you will need to clear that up in your interview, giving your side of the story. I explained the situation to my teacher when I got to class. I always try to be at least 10 minutes early for my shift. Q2. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. Full Suggested Answer & Detailed Response, Question 11, Before your interview, you must review the company's job description to give yourself a keen understanding of the qualities they desire in their successful candidate. Before your interview, research Waitrose's leadership style online. If you gave notice, were laid off, or fired, describe the circumstances behind your leaving. Even if the hiring manager describes their management style, it does not mean every manager will lead the same way. You will be better prepared to answer the question if what they wrote is fresh in your mind. Involved working through a simple task with 3 others, then going for a short one on one interview with a manager. The top ones would include my strong organization skills, my ability to have a conversation with anyone comfortably, and my solid work ethic and level of honesty. Super nice interviewer and easy questions. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. I hope once I complete my education that, I can be given full-time hours for the summer. PLUS BONUSESIn addition to the specific WAITROSE INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. ", "I do not require performance incentives to do a great job. Loss prevention initiatives are incredibly important in the retail sector. This is your opinion, and you can answer how you would like. ", Written by Krista Wenz on September 13th, 2022. I got an indication as to whether i got the position or not towards the end. Interview Questions for Waitrose Supermarket Assistant.Tell me about how you worked effectively under pressure.What is most significant to you in an Executive Waitrose Supermarket Assistant. If unsure where the company stood on a return, I would ask my manager for clarification.". Our interview questions and answers do not represent any organization, school, or company on our site. The interviewer wants to hear that your references will positively describe you. Employees interested in future leadership roles generally have a strong work ethic and are more motivated to succeed than their coworkers. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. "I had zero unexcused absences last year. TIP #3 During your Waitrose interview, there is a strong possibility you will get asked situational or competency-based questions that require you to give an example of when you worked as part of a team, provided great customer service, dealt with a customer issue and also worked hard to solve a problem. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. Thereafter, its just 27+vat per month. The interviewer wants to hear that you have the necessary communication skills for the role. Having studied the job description for this role, I feel I have the required skills, qualities and attributes to not only perform the job to a high standard, but to also maintain the standards you expect of your employees and partners. ", "In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well versed in.". Interview questions and answer examples and any other content may be used else where on the site. Asking the right questions and very brief. Full Suggested Answer & Detailed Response, Question 10, You had a group task to do, and then an individual interview with a manager. "Yes, I have worn a uniform for work at restaurant XYZ and when I was a retail manager for company ABC. I always try to arrive 15 minutes early, but unforeseen circumstances can arise. Instead of making it seem like the supervisor was at fault for not communicating in the manner you would have liked, let the interviewer know that you try to find a way to communicate that you both understand. Your five core values speak volumes and are what made me want to apply to your company. Waitrose Interview Questions (2023) | Glassdoor I felt everything was relevant. I interviewed at Waitrose (London, England) in Aug 2020 Interview A one-to-one interview that included both behavioural and technical questions, which are tailored for STAR-style responses. I do best in a supportive environment with room to grow, the ability to ask questions, and healthy coworker relationships. We are using cookies to give you the best experience on our website. Sales contests, for example, are a great way to motivate me.". Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Interviews at Waitrose Experience Positive 77% Negative 15% Neutral 8% Getting an Interview Applied online 100% Difficulty 2.2 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (380) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) See more interviews for top jobs You can find out more about which cookies we are using or switch them off in settings. Think about the constructive things your references have said about you in the past. First, when would you like to have this position filled? Being flexible in your schedule is valuable as a retail-based employee. You can ask the interviewer to describe their management style if you wish. Very laid-back, almost forgot I was in an interview. I then ask if there is anything else I can help them with. Focus on giving the exact number of days you missed work and why. ", "This job will fit perfectly surrounding my school schedule. After these questions, you are giving an assessment task that outlines a scenario that you may encounter on the job. If you take the bus or ride a bike, that works too! And second, are there any required qualifications you do not see on my resume?". I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to work every day. There is a fine balance between being accommodating and being a pushover. I feel that having a satisfied customer is most important, and sometimes refusing a return is not worth the bad word of mouth or risk of negative online reviews. I feel confident that, if you hire me in this role, you will be very happy with my performance, contribution to the wider team and my ability to uphold the strong values Waitrose adheres to., First and foremost, I would follow my training and the Waitrose principles in regard to customer service and care. We have eliminated all risk for you. Thank you so much! "I am very comfortable working independently, but I also enjoy collaborating with others in a team environment. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Glassdoor users rated their interview experience at. Why do you want this job and what can you specifically bring to the role? Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. Describe what type of environment you feel most productive and happy in. This website uses cookies so that we can provide you with the best user experience possible. ", "My most recent employer would say that I am a person of integrity. Perhaps you helped your manager with their workload, offered to help a customer with their purchases, or covered a shift for a coworker when they had a sudden, unexpected family emergency. "Currently, I earn a base salary of ?45,000 per year plus a potential 20% annual bonus. I would avoid approaching the employee as I would not want to make it a personal issue. Wow, you give by far the best advice. There were scenario based questions but with lots of others stemming off them. Purchase the full package below for just 4.99 to download the answer to this and all of the interview questions featured on this page! I want to work in a supervisory position, but that was not possible in my previous place of employment because of the company structure. As soon as you enter a Waitrose store, you can literally feel the quality customer service, products and groceries. Interview questions and answers were first added on July 30th, 2018, 1 community answer was added by Lauren McCabe on October 31st, 2019, 304 questions and/or answers were updated by Krista Wenz on September 13th, 2022, Checked for grammar and spelling mistakes by Ryan Brown on September 13th, 2022. ", "I want to work for Waitrose because I always shop here. Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Waitrose, or if they have any hesitancy about hiring you. Using the posted salary range will help you determine what salary range you would expect if hired for the position. Stupidly hard questions for the role - it was like I was interviewing to be CEO. You want to avoid saying you have nothing to learn from Waitrose. If you have an example from a previous job, use that in your response. Honesty is incredibly important when working with cash transactions and valuable merchandise. I would tell my manager immediately. Tasks required are mainly focused on show how you can organize stuff. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. "If I had an aggressive and disrespectful customer, I would calmly ask them how I could help. I felt everything was relevant. You can cancel anytime by contacting us via our contact page or email. Felt like a formality rather than a real test of an interview. Very detailed o line application process. Discuss with the interviewer how you ensure that your customers receive the best service from you. The more you can find out about Waitrose, the better. Most people are enthused about being rewarded for their successes. 2023 PassMyInterview.com. From what I understand, if a customer is not happy with a product that has been bought in a Waitrose store, customers can return the item or package, along with their proof of purchase, within 35 days. I applied online. Contact us here. Some individuals prefer a close working relationship with a lot of accountability, while others prefer space and autonomy. My most challenging position was with Company ABC. Assure the interviewer that you are a team player and put the company's needs first. I appreciate that you want me to start with the basics of the inside sales before moving into outside sales. ", "I am very comfortable working independently. This position was also my favorite because it was such a great challenge. Understanding the company's views on leadership will help you see if your leadership style will fit the company culture. Be sure not to mention names and end on a positive note. "I would be very excited about obtaining a role in leadership within Waitrose in the future. If you do not have experience working in retail, be honest with the interviewer and tell them you have not worked in retail before. 1 community answer was added by Lauren McCabe on October 31st, 2019. Waitrose Interview Process; watch this thread. "My current sales position is highly commission-based, so my colleagues and I are quite competitive. Im on step two ! Candidates applying for Customer Assistant had the quickest hiring process (on average 15 days), whereas Supermarket Assistant roles had the slowest hiring process (on average 19 days). Waitrose Interview Questions in Slough, UK - glassdoor.ca The hiring process at Waitrose takes an average of 19 days when considering 1,343 user submitted interviews across all job titles. If there is anything in your schedule that may hinder your availability, be sure to address this. I am easily encouraged, and my best reward is knowing that my hard work is noticed. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Interview Questions. Quick, easy and simple. What is the interview process like at Waitrose? There is no wrong answer as to what you want to learn if hired at Waitrose. I find this leadership style effective since my team members feel included and trusted and are more likely to take pride in ownership of their work. My criminal record is clean, but I did have poor credit two years ago. You must create your own answers, and be prepared for any interview question in any interview. Most companies have policies in place for handling rude or aggressive customers. I have some photos on my phone of displays I created if you want to see them. I would not normally choose to leave; however, I need to find a position related to my newly acquired degree. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. This is so helpful. This video. Hurts discussed many things in the video, but the most . I was invited to a teams online call to talk with a manager, and basically have a virtual interview. Your job duties will include speaking with customers, coworkers, and managers. Waitrose Interview Questions If you are looking for Waitrose Interview Questions you have come to the right place. The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. Do you have a process in place for reporting these types of situations?". My dad got rear-ended one time when driving me to school. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Thanks a lot! After this discusses hours I was available to work and when I could start. "I have solid communication skills and feel this skill is one of my greatest strengths. FREE 30 days access to our BESTSELLING online Interview Training Course! Had to do a task, too. The interview process was easy and enjoyable. What is the interview process at Waitrose? Very detailed o line application process. Then describe how you would handle a competitive work environment by doing your best while having a positive attitude and working well with your coworkers, showing you value teamwork and sportsmanship. Waitrose offers a collaborative environment where ideas are shared, and all employees are encouraged to help the company succeed. The interviewer wants to know why you left your last job to see if you were fired, gave notice, or were laid off. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. We were having some problems with theft because of it. At all times when dealing with a customer complaint I would remain calm, listen to their complaint, apologise if necessary and put a plan in place to resolve the issues quickly and efficiently. Be complimentary of yourself - now is not the time to be super humble. I would guess that the reason an explanation has to be given is that it provides you with useful information relating to a specific product. The purpose of this page is to help you prepare for your job interview. Explain how working for Waitrose will benefit you in your career. Some staff complained that they didn't have their work schedule yet. I am prepared to express my interest through hard work and taking on leadership duties as you feel I am ready. Was given a task of creating meals for different people for differing occasions such as dinner parties. Perhaps another store in future. The job description should have prepared you for the shifts you will be asked to work. ", "I have some dispute resolution training from my previous retail position and fully believe that flexibility needs to be offered in extreme situations. Talk to the interviewer about your past year's attendance at your previous job. I am someone who has lots of experience taking care of customers and I am able to work hard under pressure as and when required, and also work as part of a diverse team to achieve the daily tasks required in this role. ", "No, nothing negative will show up in my reference check. Still not convinced? I do not prefer close supervision as I am confident in my skills once I learn something new. They want to hear that you plan to avoid being late to work and that you call your supervisor if you are going to be tardy. However, you want to avoid giving yourself a 10, as there is always room for improvement of any skill. Felt like a formality rather than a real test of an interview. ", "I value honesty, so if I saw a coworker stealing. Rest assured, I am reliable and always come to work on time. They just asked you standard interview questions that you would know. Interviews at Waitrose Experience Positive 78% Negative 7% Neutral 15% Getting an Interview Applied online 95% In Person 2% Recruitment Agency 1% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (381) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) I learned a great deal during that time. What is your most important success so far? Its headquarters are in Bracknell and Victoria, England. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. This online course will instantly be free for you to access for 30-days. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts. There were scenario based questions but with lots of others stemming off them. Fox News host Tucker Carlson argues Democrats don't care who occupies elected office as long they can have power on Friday's broadcast of 'Tucker Carlson Tonight.' Then once got through that stage. So there is no risk. Our Update History for Waitrose. Super nice interviewer and easy questions. Top 20 Waitrose Interview Questions & Answers 2023 Have a question or concern? The interview process was easy and enjoyable. I understand that retail can be challenging because of the multiple personalities you are faced with daily. We do not claim our questions will be asked in any interview you may have. I would rate myself a 9 out of 10 as there is always room for improvement in any skill. I have three copies of performance reviews and letters of recommendation for your file if you would like them. Q7. ", "I am able to commit to the hours as shown in the job description and am available outside of college times. Perhaps another store in future. Heres why you should buy with PassMyInterview.com. If you have many unexcused absences, they may disqualify you as a viable candidate. Learn more here. ", "The part of the job that excites me the most is working with customers. Which all went well. Strong customer service abilities and a customer-focused approach to work; Be able to resolve customer complaints and deal with queries in line with company policy; Follow your training and operational procedures to meet the requirements of your role; Demonstrate effective team-working skills and complete tasks thoroughly and efficiently; In certain Waitrose roles, you will be required to work unsociable hours and also at weekends; Wear the Waitrose uniform with pride and act as a positive role model for the organisation; Meet the expectations of customers with a view to encouraging them to return to the store time and time again. I think that I would be the best person for this job because I have a great appreciation for what Waitrose is achieving in the retail marketplace. I am a social person and enjoy making my customers happy.". All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. In my current position, we have a leaderboard, and I like that concept because it creates a healthy bit of personal competition for me as well. The questions were easy to answer on the spot and required little to no preparation. The interviewer wants to know what you like the most to see where your strengths lie. What plans do you have over the coming 5 to 10 years? What is your most important success so far? Tell the interviewer about your ideal employer. If unsure of the best decision, I would ask my supervisor for clarification. Good process overall. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. If you have suggested change in another area of your life, use that example in your response. Waitrose interview details in Sheffield, UK: 14 interview questions and 9 interview reviews posted anonymously by Waitrose interview candidates. While I have never created displays, I worked for three years with a florist and learned how to create beautiful bouquets. ", "I think uniforms are a great way to provide a feeling of unity in the workplace. They have approx 230 branches across the company and are still expanding. We do this by creating interview questions that we think you might be asked. Interviews. If you discover a coworker stealing, the hiring manager wants to hear that you would advise your supervisor or manager and let them handle the situation. "I have an excellent list of references who will say that I am a hard worker who always brings a positive, compassionate attitude to the workplace. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Heres the FULL LIST of interview questions for the WAITROSE INTERVIEW: Waitrose has an exceptional, high-quality presence in all of its stores. It is incredibly important to research the company's core values and mission statement before your interview. We all know interviews are stressful and competition is intense. Candidates interviewing for Finance Manager and Customer Service Assistant rated their interviews as the hardest, whereas interviews for Store Assistant and Night Stocker roles were rated as the easiest. Here we. Who has created the answers to the interview questions? Waitrose is the supermarket division of the John Lewis Partnership. ", "The three qualities that make me a strong fit for this position are my leadership, communication, and problem-solving skills. My math skills are strong, and I am confident I can meet your expectations regarding accepting customer payments. The interviewer would like to know how you would respond if your coworker did not show up for their shift and you were asked to cover. Describe a time when you managed multiple tasks all at once? Glassdoor users rated their interview experience at Waitrose as 40.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). ", "I am very much self-driven and self-motivated. Talk to the interviewer about how you find motivation on the job. After identifying three qualities that make you an excellent fit for the role, explain why these qualities will benefit Waitrose if hired. "I am best motivated through the occasional words of praise and recognition for a job well done. 2023 PassMyInterview.com. Perhaps you want to learn how to work in a leadership position or learn how to work in sales. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. "I have worked in retail for the past eight years. A job search isn't just a one-sided hunt. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). From what I have learned about Waitrose, it sounds like that is the type of environment I can expect working for your company.". What I like most about this position is being in charge of training new employees and conducting annual performance evaluations. Be specific, and be sure to keep the conversation positive. It may not be possible for everything to work out smoothly, such as getting your shift covered or making it to work on time.