Please note that refunds for product purchases must adhere to our Return Policy. We ask that you please send only one request, and we will respond as quickly as possible. Google, Facebook: Senate inquiry kicks off into news bargain... Sydney weather: Four-day heatwave in parts of NSW, Vic, Qld,... NSW scientist on WHO mission in China promised access to Wuh... Photo of young Joe Biden sends internet into a spin. Working at EB Games right now is really weird. If you purchased an item at ebgames.ca and would like to return or exchange an item, please visit one of our stores that has re-opened if you are healthy and feel safe doing so. EB Games Australia the ultimate place for video games. A $5 deposit is required to ensure your product is reserved for you in-store. ‣ Am I able to return or exchange a product still at my local store? Find stores near me Search Choose a store. ‣ What about trades? International travellers arriving in Queensland will be sent to remote workers camps under a plan state authorities are considering after an outbreak of the UK strain of COVID-19 in a … We are now accepting cash payments, and will pay cash for eligible refunds if used for payment during the original transaction. Choose a preferred store for stock availability. Please be aware that regular in-stock merchandise are not eligible for pickup in-store. Pre-ordering products for in-store pickup is fast and easy. GameStop also allegedly told employees to encourage police officers to call corporate headquarters if they wish to attempt to enforce closures. Below is a list of the formats that we currently trade in our 300+ stores across Australia. EB Games New Zealand the ultimate place for video games. At this time, our stores across Canada are handling Pickup at Store requests differently as a result of local Covid-19 restrictions. If your order is placed outside of normal office hours (Monday to Friday), this may delay processing of your order. Buy new and pre-owned video games for Xbox, PlayStation, and Nintendo at EB Games. Unfortunately it is not possible to cancel reservations while our stores are closed, as we manage reservations in our stores with a separate system that is not accessible remotely. Store Managers are approved to provide the document linked below to law enforcement as needed,” the memo read. Alderson anticipates a coronavirus vaccine will enable a full season or close to a 162-game schedule. Tesla CEO Elon Musk also offered to make ventilators during the pandemic. ‣ Am I able to return or exchange a product at my local store once it re-opens? A GameStop employee wore a mask at one of the chain’s locations in Rockland County on Monday, telling The Post she wished the store would close out of concern for her 70-year-old father. Duplicate requests are unfortunately causing bottle necks that increase response times. We regret to inform you that we're unable to provide estimates on restock dates for all items on our site at this time. If you are picking up your order in Manitoba or Ontario, you will not be able to enter the store to collect your order. You can also put your trade credit towards pre-paid Visa and MasterCard gift cards. This article originally appeared on the New York Post and was reproduced with permission. Visit your local EB Games today to trade-in your old video games and systems for credit towards the latest games, consoles and gear! EB Games launch expected to attract hundreds ... should close to minimize the spread of COVID-19. To ensure the safety of our customers and associates, we are now taking the following steps when processing trades: 1. Global trade and logistics offer a tremendous growth opportunity for greater New Orleans. ‣ Are you currently accepting cash in store for payments and/or refunds. In the case where there is a legitimate medical reason why a mask or face covering may not be worn, we would simply ask/remind the customer to social distance of at least two (2) metres while shopping. A games retailer is being criticised for claiming it’s an essential retailer, putting staff and the public at risk as crowds gather for the launch of new games when they should be isolating. Victoria records no new coronavirus cases Victoria marks one week of no new locally acquired COVID-19 cases Anyone with cold or … We are accepting exchanges for products under warranty that expired while our stores were closed. Popular video game release leads to long line outside EB Games amid COVID-19 outbreak. Shop thousands of amazing products online or in store now. Am I able to return my product for an exchange? We thank you for your patience and understanding as we learn to navigate our systems remotely. EB Games reserves the right to cease taking trades of any product without notice. Before opening our stores, we performed a deep clean on all surfaces, including payment pin-pads, counters, door handles and doors. By trading your product to EB Games, you release EB Games from any claim relating to the product (including but not limited to loss of a device or its contents) and any music, pictures or other data stored on it. If you’re thinking about trading in, it’s always a good idea to make sure you have everything you need in order to trade. In your shopping cart, click on the "Pre-order online & pickup in-store" button to continue. I can't tell if someone seems sick or on drugs and we were not sure if we were still going to be open. Our Social media and Customer service teams are working tirelessly to respond to every request. Coronavirus update: GAME stores forced to close during government lockdown. For product ... Trading as EB Games. Yes! We do not currently have a wait list option for our catalogue items, but will add additional stock to our site for purchase as we receive new shipments. EB Games is not an essential service. This process will happen to all items received prior to resale or refurbishment. Don't have an account? ‣ Can I transfer my pre-order from a store that is not open to a store that is now open? You will receive an order confirmation by email and a call from the store once your product arrives. Coronavirus: EB Games owner GameStop says it’s an essential retailer. To ensure the safety of our customers and associates, we are now taking the following steps when processing trades: 1. “We have received reports of local authorities visiting stores in an attempt to enforce closure despite our classification. We want you to know that we are taking your trades and our store teams can help you with the credit amounts you will receive. The global death toll from COVID-19 topped 2 million Friday, crossing the threshold amid a vaccine rollout so immense but so uneven that in some countries there is real hope Please note that your order details will not be visible to the associates at your pick-up location immediately. Your deposit will be held for you indefinitely. You are putting your employees at risk. Lancaster County's death toll has hit 831, an increase of three over the past 24 hours. If you purchased an item at ebgames.ca and would like to return or exchange an item in store you are more than welcome to do that, again following our returns and exchanges policy. Michael Beckwith Monday 23 Mar 2020 4:01 pm. If you would like to receive a refund for a product purchased in store between February 21, 2020 and March 20, 2020, or for a deposit paid when pre-ordering an item you’d no longer like, we will work with you to process a refund at your local store. EB Games offers a safe, friendly environment where you can trade your games, consoles or electronics towards the purchase of other games, gaming related merchandise or electronics. EB Games Australia the ultimate place for video games. Can't find what you're looking for? All our stores are have re-opened! ‣ Is it possible to reclaim the deposit I paid for a product in store? You will have the ability to return any item you purchased for an exchange or refund for a period of 30 days after your local store re-opens. When our stores re-open, you will have the ability to apply your deposit to the item you pre-ordered, transfer this deposit to a new pre-order, cancel your pre-order to receive a refund for your deposit, or apply the deposit to a product purchase. We currently offer a Buy Online Pickup In Store option at EBGames.ca for many of our stores across Canada. The NBA announced it's fining Houston Rockets star James Harden $50,000 for COVID-19 protocols violations and postponing his team's Wednesday night season opener with the Oklahoma City Thunder following a coronavirus outbreak.. Why it matters: The NBA suspended the previous season in March due to the pandemic. If you made a purchase in store between February 21, 2020 and March 20, 2020, or purchased an item at ebgames.ca while our stores were closed, you will have the ability to return the item you purchased for an exchange or refund for a period of 30 days after your local store re-opens. ‣ Can my Pick Up At Store reservation be shipped to my home? You have kids coming in of different ages touching everything and they don't know what they want when we offer to help. Our associates will bring your order to the door, or will bring your order to you at your vehicle. After arriving at one of our stores with the item(s) you’d like to trade, one of our associates will direct you to our new designated TRADE area BANGKOK (AP) — Thailand has registered 745 new coronavirus cases, with a new death reported in Bangkok, where a semi-lockdown went into effect. Choose a preferred store for stock availability. Yes, we are accepting exchanges for products under warranty that expired while our stores were closed. It’s never been a better time to be a gamer. “I hate wearing this mask, but I have to. About 2 weeks ago I bought an Astro A10 from eb games in NSW, ever since I got them they've become increasingly uncomfortable and downright painful at times, I want to exchange them for a different headphones but I don't have a the box and unsure if came with a warranty but I have a receipt and are in good condition. Please visit our Shipping Information page up-to-date information on expected delivery times. How can I get ahold of you? Check this page frequently for the latest trade-in bonus offers. Even the newest, most action-packed games get boring eventually, so don’t forget that you can always trade in your old games and consoles at any one of the 300+ EB Games stores around the country to save yourself money! Picture: Mark Cranitch.Source:News Corp Australia. Please note that refunds for product purchases must adhere to our Return Policy. China's search for the COVID-19 virus started in the Huanan Seafood market in Wuhan, a sprawling, low-slung complex where many of … Video game retail giant GameStop called itself “essential retail” in a memo to employees, instructing them to keep stores open — despite local governments around America issuing lockdowns amid the coronavirus crisis, Kotaku reported. Victorian Premier Daniel Andrews has dashed hopes for a revival of the international education industry in his state, saying that the return of … ‣ What if I don’t want to go into a store because I feel unsafe, or if I feel I may be a risk to other customers or associates as I am not feeling well? It's simple - because you will save money off the price of the next game you buy! Each business day, all items received will remain in the protective TRADE tote bin, and will be disinfected the following morning by a certified associate. The number of COVID-19 cases and deaths continues to increase in Lancaster County and across Pennsylvania. The product will be delivered in the form of a redeemable code which will be viewable on the "My Order" page. Can't wait for Elon Musk to deliver, at 200x the cost of a normal ventilator, a rough approximation of a mid-1930s iron lung that leaks because he tried to machine titanium to airtight precision instead of using gaskets. This ensures both your safety and that of our associates while still helping you to save money towards your next purchase through our trade program. Please note that some are running on reduced hours so please contact your local store directly for their new hours or please feel free to use our Store Locator page at ebgames.ca. The most common questions we’re receiving are answered below. Absolutely! We would like to thank each and every one of our customers for choosing to shop with EB Games Canada. New cases of COVID-19 are on the rise again in Lancaster County and across Pennsylvania after a modest decline in the second half of December. But not everyone thinks the government should be relying on the tech baron. This is not possible at this time due to technical limitations unfortunately. Join the conversation, you are commenting as, news.com.au — Australia’s leading news site. Find out more about our policy and your choices, including how to opt-out. I will be downloading ACNH. The COVID-19 pandemic has had a substantial impact on the video game industry.The video game industry has been impacted by the outbreak in various ways, most often due to concerns over travel to and from China or elsewhere or related to slowdowns in the manufacturing processes within China. If you did not pay a deposit for an item you pre-ordered in store, please feel free to place a new order at ebgames.ca, and we will ship the item directly to your home. Yes! In an effort to provide as much information to you as possible at this time, we’ve compiled a list of the most frequently asked questions below. At EB Games, you can trade consoles, games, accessories, and devices you’ve finished with, to save money on what you really want! Can I still return a product I purchased for a refund or exchange? Our systems are not currently set up to transfer store pickup requests to home delivery unfortunately, as the system that manages reservations for store pick-up is separate from the system used for online purchases with home delivery. Yes! What will happen to my pre-order? John Bel Edwards’ restrictions on particular businesses in the coming weeks. Making sure that you can wrap up your Christmas shopping quickly and easily is important to us at EB Games. Please note: Digital products are non-refundable and cannot be exchanged once the order has been processed. Houston Rockets guard James Harden (13) reacts to a call during the team's NBA basketball game against the Los Angeles Lakers on Tuesday, Jan. 12, 2021, in Houston. ‣ How are you managing in store trade-ins during COVID-19? We have established procedures in stores to safely manage returns and exchanges. 100 games to keep your coronavirus lockdown creative and as much fun as possible. In a city or town where the local government or public health authority has mandated the use of masks or face coverings in public indoor spaces, all associates and customers are required to do and we have provided our associates with comprehensive training to ensure they understand the proper use, benefits and disposal of these items. Find out more about our policy and your choices, including how to opt-out. If you do not feel safe or feel unwell, please stay home! For sure! We have provided PPE and cleaning supplies including sanitizer to all stores and have trained our associates on how to properly use and dispose of such items. The associate assisting you will apply personal protective equipment, and will ask that you place your item(s) in a designated protective TRADE tote bin Shop thousands of amazing products online or in store now. When: Lancaster City Council committee meeting, Jan. 4. ‣ I want to purchase an item that is currently out of stock on your website. Please note that some of our stores are temporarily closed as a result of local Covid restrictions, however we do have several that are open for in store shopping or curbside pick up. Pete Ricketts said Wednesday that proof of citizenship is not required for a COVID-19 vaccine. ‣ I submitted a request to your Customer Service team/Social Media team but haven’t received a reply. If you are picking up your order outside of Manitoba and Ontario, please enter the store, and speak with one of our associates to retrieve your order. ‣ I purchased a product with a warranty while your stores were open, but the warranty expired while your stores were closed. Details will be sent within 24 hours of placing your order. Hot Topic, Lush and Indigo are closing their doors and paying employees. Independent senator Rex Patrick compared Google’s threat to China threatening Australia’s trade in … Sign up, Join the conversation, you are commenting as Logout. We can also offer alternate ways to shop such as ebgames.ca and Buy Online Pick Up in Store as other options for our customer’s shopping comfort. After placing an order at EBGames.ca using the "Collect In Store" option, our associates will confirm all items you ordered are available at the location you select, then will send you an email when your order is ready for pickup. Can I still trade in my games and accessories during this time? Digital products purchased from this website will work on Canadian accounts only! There have been four new cases of coronavirus recorded in NSW, with three linked to known outbreaks. The associate assisting you will assess your item(s), ensuring they meets our trade-in requirements This company ought to be ashamed. ... "The Sun", "Sun", "Sun Online" are registered trademarks or trade … We have established procedures in stores to safely manage returns and exchanges for products purchased in store. ‣ Am I able to get a refund for a product I purchased when my local store re-opens? 3. Yes! Yes! Once your order is placed, you cannot change your selected store. Working diligently to ensure we can cater to your gaming needs during these unprecedented times sick! In the coming weeks as needed, ” she said now is really weird, our stores open. 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