Your expected start date will be shown on the confirmation page after you place an order. Place classified and announcement notices or grow your business with advertising and marketing solutions. I replied explaining that I had cancelled already and was waiting for a refund. Why do I keep getting emails from the Star. They told me I had to call to cancel. What should I do? Rather, any price adjustments will be made at the end of prepaid terms. Check the masthead. Full Access Subscriptions include home delivery of the Arizona Daily Star, access to all of our digital products and more! In some areas weve had ongoing challenges with our newspaper delivery caused by a variety of economic factors. Can I get one of those road-side tubes for my newspaper delivery? I waited until January 8, 2021 to call because I still didi not have a check through the mail. BBB Business Profiles generally cover a three-year reporting period. credit card. Call 1-800-695-4492 to order a tube. International Association of Better Business Bureaus. What should I do? |. Choose the discount subscription option below thats best for you and save. Are subscribers charged extra for the Thanksgiving Day paper? 520-214-1154 The Thanksgiving Day paper is included with all home delivery subscriptions at no extra cost. Yes. They are typically delivered by the carrier within 5 business days. Why is my neighbor paying less than I am? We reserve the right, however, to issue refunds or credits at our sole discretion. The digital portion of your subscription remains active and available, so content charges will continue to be applied while you are on vacation. Compensation depends on the route, but is typically more than $1200 each month. Trusted Local News Leader For Prescott, Arizona. As a matter of policy, BBB does not endorse any product, service or business. Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. I accuse the Star of sharp practice by sneaking the change of the comic pages to occur after the subscriptions had to be renewed. if (!document.MAX_used) document.MAX_used = ','; That should be the last charge. Cancelling a subscription during a free trial may result in losing the trial account. Tap on Arizona Daily Star (subscription you wish to cancel). var m3_u = (location.protocol=='https:'? Get up-to-the-minute news sent straight to your device. I believe the same deadline for renewal applied to all subscribers. 8/6/21 Charge to credit card for $59.38 for 7 day delivery service of The Arizona Daily Star (for September 2021) and subsequent charges of $59.62 on 9/8/21 and $58.40 on 10/6/21. Called again today 10/7 and spoke with Supervisor ***. if (!document.MAX_used) document.MAX_used = ','; Any foul or offensive language including co 149,428 people like this 152,271 people follow this Avoid the paper renewal notice fee of $4.99 by signing up for electronic renewal notices! Newspapers will be held and delivered on your restart date. Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. document.write ("'><\/scr"+"ipt>"); Unfortunately, this can sometimes increase wait times. When you put your print home delivery on a temporary vacation hold, you will still have access to all of our content via digital platforms. Tucson Arizona Daily Star Subscription - Newspaper Deals I called again and complained. Sometimes the issue can be fixed by clearing tucson.com cookies. We understand this is not an optimal solution, but it does fix the problem in a number of cases. Newspapers will be held and delivered on your restart date. Click on "Arizona Daily Star" or "Star Publishing Company" to cancel. refund of $14.72 was approved on Friday March 25, 2022 and went back to Ms. ******** If you do not subscribe to the Star or you are a subscriber who is not Activated and signed in, you will see a message asking you to buy a subscription or sign in - and you wont be able to read the story unless you do one of those two things. Subscribers can access e-Edition versions of Arizona Daily Star back to 2007 on tucson.com. On my bill, it says Adjustments to rates may take place as subscription terms expire. What does that mean? if (document.context) document.write ("&context=" + escape(document.context)); | Terms of Service | Privacy Policy, Arizona court OKs execution request that AG tried to undo, Tempe OKs plan to change street, park names with KKK ties, Hobbs vows not to carry out execution scheduled by court, Bradshaw Mountain Hi-Railers holding model train display Saturday, March 4, County superintendent expected to appoint candidate for Yavapai College Board on March 10, Embry-Riddle to host Aviation History Presentation: Eric Bippert Virgin Orbit Test Pilot March 9, AZ lawmakers move to cut length of jobless benefits, American Legion Post 6 Honor Guard commander passes leadership baton, 2023 storms produce above-normal precipitation for Prescott, benefiting local lakes, March snowstorm brings more than foot of snow to parts of Prescott, surrounding areas, Contents of this site are Copyright 2023 Prescott Newspapers, Inc. and Western News&Info, Inc. All rights reserved. If your paper is wet, damaged or missing, please report it by clicking onto your account on tucson.com, and going to the Report Delivery Issue link. To access other newspapers in cities across the country, once inside your eNewspaper, simply click on the icon titled Universal on the right-side navigation bar. Monday - Friday: 8:00am - 5:00pm. Do you offer redelivery if my paper was wet, damaged or missing? Is it possible to pay every 3, 6 or 12 months rather than monthly? Our Home Delivery Manager reached out to ***** ***** directly and Circulation FAQ and contact information | AZ Central - The Arizona Republic On my bill it says, Charges for your home delivery subscription will continue until you advise us otherwise. What does that mean? Card overcharged again on 9/8/21. But thats OK as one can usually figure out what the intended words are. Published 12/30/2022. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) < 728 ){ $5.02 for the last payment he submitted. Mr. ******** will receive a refund of Simply enter your credit card information on our secure checkout page. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Need Help? Can I still get the Arizona Daily Star delivered via U.S. mail? Yes. Click on that X to delete the Arizona Daily Star app. I tried to Activate but it didnt work. Sunday: 7:00am - 11:00am Closed Saturday and Sunday. Arizona Daily Star papers are late today, read e-edition with link below I agreed that was ok although I wasn't happy and no longer wanted the subscription and asked for a timeframe. If you have any trouble activating your subscription, please e-mail circulation@tucson.com or call 1-800-695-4492. Im able to access the e-Newspaper, but it isnt working properly. Chat Now Stop Date * Start Date * Submit Reset Form. var m3_r = Math.floor(Math.random()*99999999999); Is there a limit to the number of tucson.com articles I can view for free? * Please note we need 4 business days notice to process your vacation stop online. After canceling your . Arizona Daily Star Jul 22, 2021 Updated Sep 15, 2022 Need Help? Arizona Daily Star is offering $500 sign on bonus' for new contractors. * Please note we need 4 business days notice to process your vacation stop online. Fortunately, you can easily have your paper delivery put on hold while you are away. document.write ("Subscriptions | Arizona Daily Star Most newspaper websites also have an online form to submit for suspension of your paper. 520-573-4427 Miscellaneous To reach us by postal mail: PO Box 26887 Tucson, AZ, 85726-6887 Business hours: 8 a.m. to 5 p.m. Monday through Friday. Speaking of ads, the coupon section is a plus! An independent contractor. *** ***** rateincreasedfrom Yes. This can usually be found under the "About" option under Help or settings menus. Promotional offers and rates are available to new subscribers only (no home delivery for past 60 days). I tried to Activate but it didnt work. $20 per month. To Activate your subscription, go to tucson.com/activate and choose a password. This action will link your print account to our digital offerings and give you full access. Saturday fun, plus all of the features, content and circulars in our biggest paper of the week on Sunday. We sincerely apologize it took Mr. ******** multiple How to Stop a Paper Delivery While on Vacation | Getaway USA Closed Saturday and Sunday. See our privacy policy for more details about the use of all information that you provide. //]]>--> Spring into new home & garden ideas with our newsletter: Get the latest local crime & courts coverage in your inbox with our newsletter: Deliver early mornings - before 7:30 A.M. 3 1/2 - 4 hours of work each morning (after learning the route). Arizona Daily Star on the App Store Open the Mac App Store to buy and download apps. In partnership with our advertisers, the publication is delivered to non-newspaper subscribers in select areas during the Thanksgiving holiday at no cost to the consumer. These rates will increase to full rate ($85 per month) over time. Our EZ Pay automatic payment program offers the convenience and security of renewing your subscription by automatic deductions from a credit card. did not enter a stop when the customer called to cancel their subscription. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. document.write ("&loc=" + escape(window.location)); If you purchased a subscription through an app store you will need to link your app purchase in order to have full access to our desktop and mobile website, in addition to our app. Tucson Arizona Daily Star discount subscriptions are not available for every address. Redelivery is available in metro Tucson, but not in outlying areas. To link your subscription, please follow the directions below: Open our app that you purchased a subscription for. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Published 11/17/2022. * required. To change your billing cycle, simply email circulation@tucson.com or contact a customer service representative at 1-800-695-4492. directly at (520) 573-4536, and we will accommodate the request. *** ***** Go to tucson.com/subscribe to see your options. I signed up for a free e-newspaper trial, but didnt receive an e-mail. Access the eNewspaper at. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Vacation stop Please login or register to your subscription account through the link below. My bank didi not have any such record of a 40 dollasr deposit. She could offer no explanation as to why the previous promises had not been kept. Reach out to Star Publishing Company - the company behind Arizona Daily Star directly: In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings". Submitting a response indicates a willingness to work with customers to make things right. I called and was told someone would listen to the conversation to verify my story and call me back.