I will look into it to confirm the situation. This is the cheapest way to pay, with registered cars costing 2 per crossing compared with the new price of 2.50 for those who pay in other ways.Set up a new pre-pay account here Change an existing Dart Tag account. I sent them a copy of the reciept and heard nothing more. Fixed penalty notices are issued by the police, your local council or the Driver and Vehicle Standards Agency (DVSA). Thanks for commenting. The driver of the vehicle went over the Dartford crossing without being aware of the dart charge. Okay so Im receiving penalties for a man who doesnt live at my house! This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. According to the chap on the phone the process of escalation is halted when you make a representation so the most Ill have to pay is 250 for both crossings even if its rejected but its a hell of a lot of money for a young family! This includes vehicles exempt from paying road tax because they are used for disabled persons. Went across the crossing at around 1pm on 28 June. I am happy to admit I forgot to pay (its a first offence) but by the time I got a PCN the fine had risen to 107.50 each way :(. It was their computer system that told me what to pay after entering his registration number!!!! Dart charge penalty - Bromptonaut. Stress is a major downer on your immune system, take care of yourself. https://www.gov.uk/make-a-freedom-of-information-request
2. the nearest PayZone point to us is 4.9 miles away from me in a direction we never take so if we didnt want or have the ability to pay on line it would be nearly a ten mile round trip thats good for the ozone layer isnt it! Is this still in practise, Id happily pay the fee but not the fine as I tried to PST and couldnt get through. I do not feel that this is made clear enough at either side of the crossing and hope that Dartford will just charge me the crossing fees. Re: Dart Charge - Penalty Charge Notice Numbers IA1xxxxxx, IA1xxxxxxx, IA2xxxxx and IA2xxxxxx Following receipt of the above Penalty Charge Notices (herein referred to as PCNs) for two contraventions dated 31st of July and the 7th of August, likewise for the contraventions dated the 6th of novermber and 9th of november. I have never driven through the Dartford crossing as I do not even know where it is!! You can then do the same for your home address to cover the homeward trip. A BLUE badge .is NOT free. However on my Birthday, I came back via the toll as I had no choice and made a mental note to pay it when I got home (how can you pay it when youre driving) but I have kids and a terrible memory, it takes me hours to get home and it is always stressful and it just slipped my mind. The C is confusing as it can be associated with conjestion charge. Where Dart Charge accepted payment, and the result was an unpaid crossing for which it was intended, they are not entitled to hold that on account of a future crossing. Dart Charge Penalty Charge Notice (PCN) PDF, 1.65 MB, 2 pages This file may not be suitable for users of assistive technology. So Ive done that online and now I wait and see. I received two PCNs for a journey (one going out and one coming back). Payment can be made online, by phone, post or at retail outlets. If you have lost your PCN number, you won't be able to pay online as you'll need the number to find your fine and pay. Surely, they cant accept the payment and still issue a fine? I paid a couple of days later for a one way, as I forgot coming back off holiday, unpacking etc.. but before the first Warning Letter and Fine arrived both in the same envelope!. They must be making a fortune from forgetful people like myself or the elderly. Clamped. Last year it was toll booths only going through the tunnel and no payment going over the bridge. Ive just missed my midnight deadline by a few hours and as such, I am now forced into a locked system whereby I simply have to wait for my PCN to come through. The cost of a van is 3.00, so the system should ask for the correct amount. It says I can appeal this decision to an independent tribunal but I fear the worst and it was lapse into another larger fine. If it was two crossings, its likely youll receive a fine for the second. I know the UK Govt doesnt care but at least I feel I had a way to strike back! Today I found out there was a charge, found the website and called them. Hello to you all from a desperate Italian vacationer. Not only did I save 50 on fees, I also won and didnt have to pay my 271 fine. I am in the same boat. I didnt even know about those charges as it was my first trip around London. No probs Dennis. Charge Certificates and Orders for Recovery - Traffic Penalty Tribunal Just the Government again hitting the motorist for more cash. Help - ** RESOLVED ** . I telephoned the Dartford Tunnel to be told I had not paid enough for a return journey and that I still had to pay for the return trip. Penalty for failing to do so is up to 1,000. . The window for payment contained in the Regulations is very short, and motorists can often have perfectly understandable reasons for paying late often, as in this case, by using the crossing in order to embark on a longer journey, during which payment may be understandably difficult. That said, you can use the tunnel for free at night if you cross between 10pm and 6am every day of the week. Hi Catherine, As this is your first trip you will be a first offender so youll be covered by the 14-day grace period. This is quite a common oversight. It's normally 2.50 per crossing for cars and either 3 or 6 for vans, buses and goods vehicles, depending on the number of axles - with the discount this drops to 2 for cars and 2.63 or 5.19 for other vehicles. We often link to other websites, but we can't be responsible for their content. Just another trick to try and get your money. Surely as a statutory body they have a duty to act fairly and it seems grossly unfair to have such a tight deadline. I checked where I was on that day & time : It was the Thames bridge at Dartford. The signs are appalling as you can see from our drivers-eye video. Find out what you can do to beat the Dartford fines right here. Visiting Britain from abroad once a year, and never having done any payments through Payzone yet, I simply wonder how does this work do I just pop into any payzone store, tell them or type in my license plate, and pay the 2,50 cash, or do I still need any kind of account anyway? There doesnt seem to be any way of checking that the toll has been paid. Yes and please be aware that the phone lines will be open for shorter hours over the Christmas period, so you could ring up to find them closed and get a fine. I crossed at 5.59 and 50 seconds am the other day.how do I find out if I have to pay, sure I was before 6, but worried they will charge me! If you wish for tourists to come and enjoy your country get rid of revenue fleecing schemes like this Rest Assured I will be passing on to everyone I know how despicable your countrys toll system is I do recognise that has a recent history of making another slightly late payment, but there is no evidence that Dart Charge took that into account when actually issuing this PCN. Would be possible pay it now, or I have to pay the penalty? I ask you to re-evaluate my sanction and could lower the level because if there are 300,000 drivers who do not pay there must be a reason. Use the top drop-down option to select Transport and ticketing then Dart Charge in the next options list. I have just written to them and I was wondering if you have received some sort of reply from them? Forgot To Pay The Dart Charge? - What To Do Now But I will be in touch with my MP with regards this farcical situation which has been a total waste of public monies. If you want to take the matter to an independent adjudication, you must show that: There are other compelling reasons for challenging a Dart penalty charge. You will need to do this by midnight the following day. again an easy way of getting money out of the driving public. If the T&Cs dont make this clear, have a word with your local Trading Standards office. We assumed that as we had by this point paid 2.50, we had complied. Choose this template Start by clicking on "Fill out the template" 2. When to appeal You then have 28. The last time I crossed, I noticed the big C on the road, which I had seen in London. Over the phone: Those without internet access will be pleased that you can pay for the charge by phone. I say Whoa! I would like to pay today. I do not live near the bridge, do not need a credit. Once you receive the PCN, head to the gov.uk website [1] where you will be required to enter the Penalty Charge Notice number and your vehicle registration number. I rented a car in april at Luton airport for few days of tourism in south of England. The signs were very unclear they say Dart Charge: find us online, pay by midnight tomorrow. Theres no info saying *who* actually has to pay these charges, nor indeed how much they are. Ho gi pagato e posseggo la ricevuta che conserver visto che non mi fido. I live in Scotland and very rarely drive to London. However I did pay for the crossing I had made (and for the return crossing I intend to make) within the so called grace period of 14 days which I only found out about on your site. Returning from two months abroad I saw no information signs and (stupidly) assumed that the barriers were open due to weight of traffic. Hi Folks, To top it all : unfair and confusing penalty system. Hi When and if I decide to join Dartsave, will they charge me 1.67 per journey or 2.50 ? (5) The handout sent through the post says you can pay by phone but doesnt give a phone number so if your computer is down or you dont use one you are stuffed. I managed to speak to someone on the phone this morning and surprise! I went to London last 11th and I returned on 12th, Ive forgotten to pay both. Worth a look. At least a week notice is a fair deal. How to pay penalty without any letter to do? Messed up as I have either a zero or the letter O (even as I type this, I cant remember which) and got it wrong had to retype it the next page just hung there started again, got payment details in etc etc and paid at 4 minutes past midnight, as stated on the receipt! PO BOX 842
Maybe you forgot to pay or deliberately didnt pay the toll. All content is available under the Open Government Licence v3.0, except where otherwise stated, St John's Offices, Albion Street, Leeds, United Kingdom, LS2 8LQ, Registered in England and Wales, No 08703645. Furthermore it still does not counter the basic fact that he paid only slightly late, and before Dart Charge even realised that there had been an unpaid crossing, and therefore there is no reasonable justification for the PCN being issued. My Online payment was charged twice. Two months after the incidents. Your email address will not be published. . Paid Dart charge late and first notice of a fine is 105! Help Hugh. Would a payzone accept my payment now or should I just wait and see? Saluti, I live in Scotland and was unaware of any toll crossing charge at Dartford. Apparently it is, but you need to wait for the charge notice to be sent. I checked my account the next evening to see Id been charged for my return journey but not the original one. On 4th July 2015, because my failed arrangements to take me to Standstead Airport I drove my car (approx 2-30pm) I am still on holiday in Spain, I travel back late on Saturday 18th 2015 July. 1. it would be helpful to know exactly where the number plate recognition positions are, as if you are crossing very close to the 6am / 10pm cut-offs you may or may not have to pay and the website doesnt tell you whether any money is due. we have phoned twice and received apologies with the blame being put on their computer system, but we just got a third increased charge notice. Its my responsibility. I pointed out that there is no request for even the date of the crossing to be included when you pay and therefore it is possible to pay. You can find out more by contacting MoneyHelper. We had money in hand ready to pay at booth but saw no booths or barriers so assumed toll had been dropped. The lower penalty is calculated 14 days from day crossing or from day getting somme official letter about fine? During my phone call to your office today 15 August, your customer service representative confirmed that you have not taken payment for the crossing on 28 July. And is there any chance to claim that I did not get the first original letter where I was able to pay only for crossing in 14 days ? MoneyNerd a trading name of MoneyNerd Limited, registered in England (12915403). It's difficult as you've got nothing to back up what your saying I.e. DC- It should arrive within 2 weeks. Failure to pay the Dart Charge before midnight the next day will result in you receiving a Penalty Charge Notice. I am French. I would go online and pay. This morning I received a fine and Im devastated. What the Alex Murdaugh trial says about us I crossed the dart ford crossing On the 24th June 2019 I went to pay the following day in my phone but the page wouldnt fully load I tryed several times to pay the fee that day and the page still wasnt loading the following day i manage to pay online using a pc i also have a receipt for this I have now received a fine for 2 amounts recent one being 102 I dont not find this fair or reasonable as I made several attempts to make the payment the next day before midnight is there anyway I can appeal this. These figures dont appear to have been released since. Give me the hi viz collectors any day of the week. Sadly you could be one of the 300,000 drivers who forgot to pay their Dartford Crossing charge in one month alone racking up potential bills of around 21m? I do want to pay, but was not aware of the strict timeline and penalties. As I have said, there is a very strong presumption that ,,,,,,,, intended the payment to be for his recent crossing, because he surely cannot have intended to receive a penalty by making the payment against a future crossing instead. Re-roll whole conversation and stale mate. SO if I were you pay the 2.50 and appeal saying you didn't fully understand the process. would they have put the fee on hold because of the major accident? Hi Lucy, I am sorry to hear about your experience at the Dartford Crossing you certainly arent alone. Although it says I can pay the following day until 12am. Try this, AndroidGeobells Location ReminderAlert yourself when you reach or pass a certain location.Get it here. Trawled for ages thru the website but could find no info about the Tags. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Sign-up for the APH weekly newsletter and youll receive discounted airport parking and hotels across the UK. Hi Chloe So, if youre booking a holiday and will need to use the Dartford Crossing as you head to our Gatwick park and ride car park, for example, set the reminder to go off as you arrive at our facility. Thanks for your post pcn and well done on taking your case forward successfully. Your customer service representative told me that the PCN system is automated and that I should therefore have received it already. Surely common sense would be to apply the payment to the only crossing we have ever made.ie the one they are fining us for not paying. I informed them that their computer system had told me what to pay (5.00 return) and that I had paid it. first offender for goodness sake the criminals are those extorting money out of people, such as government no less. Thanks. 9.00am i tried on line twice with 2 different cards, then i called direct line to be told the system is down and they cannot take any payments, this is just stupid, i am worrying myself sick that i will be charged more, i need your help asap. I tried to enter my car registration number on the ghastly and confusing UK gov website and it was refused. The new system puts the onus on drivers to logon, or call a payment line, to settle their bill by midnight the following day or face a fine of up to 105.00 for each crossing. You should call and ask. The reasons are as follows: Here is the number for the dartford crossing in case you need it. I hope that i do not receive a penalty. Will I get charged? Revealed: 1m stuck in Dart Charge accounts closed due to inactivity I have not received a PCN and the only reason I am expecting to receive one is because of your offices response sent Fri 07/08/2015 10:41, to my message submitted online the same day. MORE WORK as a result of Beaurocratic Bunkum!!!!!!! I have just realised I forgot to pay on the 12.11.2015 :( There is very little information around the toll area itself and by putting the onus on the road user to pay, rather than them to collect, they ensure that many people will innocently forget to pay the toll or simply not know. Does this mean I will not receive a penalty notice? Looking at this site we are not alone, doesnt the fact so many people are failing to pay tell the operator something? Im also waiting for my receipt of payment which still hasnt arrived nearly 15 minutes after I paid it? There should be a clear distinction made between people who have paid the charge before a PCN is issued (ie. They told me that there was a fine for the first crossing, but that I could pay for the return (a week ago) without incurring a fine. The government, establishment, call it what you will is constantly taking money out of the public purse by way of taxes, fines, etc and into the private coffers. We used to have customer who regularly cost us parking tickets, and they ran up a debt. Get an extra 14 days to pay:Nearly 3.5million motorists have failed to pay the Dartford Crossing toll since the new system was introduced, however, first-time offenders will be given a 14-day grace period when the charge notice is sent out. So, all of those people who worked in the booths are no longer needed, but the price has gone up by 150%! I have never had a speeding fine or parking ticket in my life but this is just ridiculous. APH Community > Beat late payment of the Dartford Crossing charge. Hi Joel Ive just had JBW come round to my house, after visiting my place of work, informing me I now have a CCJ against my name and owe them over 400 from a crossing I made on 6th Jan and paid for on the 8th. I had just come back from a visit to Portsmouth, requiring 2 crossings in the same day, when I had a call from Addenbrooks that they had a kidney for me, and spent most of the rest of the day there having tests etc. We were advised that the admin fees were not recoverable. I didnt spot the paragraph saying I had to pay for crossings Id already made, and assumed setting up the account within 24 hours would work. They are a business and they are making huge amounts of money because we the drivers make the odd, honest mistake. Hi- Thanks for sending your story. I remembered to pay at 2 minutes past midnight Aaagh! i think its not fair for something we have already paid for . One of these is that you are the owner of the vehicle. I wish you the best of luck and let us know how you get on with this. I used the crossing on the 15th of October 2017, and paid 5 for 2 crossings (1 north bound, 1 south bound) on the 16th and received a receipt via email. They check the picture and accept the mistake immediately, blame the computer recognition system and say they will take steps to avoid repetition and then a few weeks later another PCN, and another set of costs for me to challenge them. We have paid (so as not to incur further fines) but are disputing it. Go online click on one off trips etc. Can you please advise on what I should do? where they asked me for a payment of the DART CHARGE Register with DartSave: This is a company set up to prevent you being fined if you forget to pay the Dartford Crossing charge. If you call them, you may be able to pay over the phone then and there anyway. They are practically inviting fraudsters to target people who may not be the most technically savvy to get scammed., Dont pay at any website other than https://www.gov.uk/pay-dartford-crossing-charge. You should be okay though, with the 14-day grace period covering you for this first offence sorry hate using the word offence when it is clearly a genuine oversight caused by poor signage. 8. no invoice or payment confirmation. Hello I would certainly appeal on the grounds you could not have resonably been expected to pay on time. Simply book your parking with APH, then book your crossings at the same time (dont forget to book pay for your return trip, too). So it isand all perfect motion is . The first hotel did not provide WiFi and so I was unable to search online. 12 Reasons You Shouldn't Invest in Luton Penalty Charge Notice Check your bank account when you think a payment has been taken twice when you used the Dart charge. I was issued the charge and a 35 fine but it gave me 14 days grace to pay the charge where I wouldnt have to pay the fine. just to make it fair i think best thing to do is send the people letter to pay 2.50 and then if they dont pay within 14days they can be charge 35 .